Dedicated clinician with extensive training in PACCS and NHS 111 pathways, specialising in triage, adult, paediatric, and critical care. Demonstrates superior nursing knowledge and exceptional time management skills, ensuring effective patient care management and clinical coordination. Committed to delivering compassionate care while excelling in risk management and patient safety.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Clinical Triage Practitioner
MPFT-Urgent care services
Tunstall
10.2025 - Current
Assessed patient needs and prioritised clinical interventions to ensure timely care delivery.
Collaborated with multidisciplinary teams to develop comprehensive treatment plans for patients.
Utilised electronic health record systems to document patient interactions and maintain accurate information.
Educated patients on health management strategies and available resources to improve outcomes.
NHS 111 Clinical Advisor
DHU Healthcare
Denby, Derbyshire
07.2025 - 10.2025
Provided expert clinical advice to patients over the phone ensuring appropriate care pathways were followed.
Assessed patient needs and triaged calls effectively to direct them to suitable healthcare services.
Collaborated with multidisciplinary teams to deliver comprehensive patient care and improve service delivery.
Documented patient interactions accurately in electronic medical records to maintain clear communication.
NHS 111 Clinical Advisor
Totally Group Urgent care service provider
Newcastle-under-Lyme, Staffordshire
02.2024 - 11.2025
Managed over 25 patient calls per shift
Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
Provided high-quality person-centred support and received consistently positive patient feedback.
Improved patient outcomes by providing effective clinical advice.
Advised on preventative measures helping reduce recurrence of health issues amongst patients.
Facilitated seamless communication with healthcare professionals for enhanced patient management.
Delivered high-quality care for improved patient satisfaction.
Participated in continuous professional development programmes, thereby staying abreast of latest medical advancements.
Band 5 staff nurse- A& E Department
Royal Stoke University Hospital
Newcastle-under-Lyme, Staffordshire
01.2023 - 01.2024
Maintained the privacy, dignity and safety of all patients, consistently adhering to health and safety policies.
Practice Administrator / Practice Office Manager at Premier Acute Care Services Urgent CarePractice Administrator / Practice Office Manager at Premier Acute Care Services Urgent Care
Research Fellow at Centre for Urgent and Emergency Care (CURE), Health Services Research, ScHARR, University of SheffieldResearch Fellow at Centre for Urgent and Emergency Care (CURE), Health Services Research, ScHARR, University of Sheffield
Clinical Laboratory Supervisor at BAGONG URGENT CARE AND AMBULATORY SERVICES (ITRMC)Clinical Laboratory Supervisor at BAGONG URGENT CARE AND AMBULATORY SERVICES (ITRMC)