Remi Lord
Westhoughton,Manchester
Summary
Dedicated individual with experience in fast-paced environments, effectively communicating and collaborating with team members to ensure successful service delivery. Exhibits initiative in managing multiple priorities and addressing customer needs, while maintaining high standards of health and safety compliance. Proven ability to adapt and thrive under pressure, contributing to a positive work atmosphere.
Overview
1
1
year of professional experience
Work History
C & E Assistant
Bolton Wanderers Football Club
Horwich, Bolton
12.2025 - Current
- Catered for groups of over 500 guests, thoroughly following floor plans, seating charts and strict time-bound schedules
- Liaised between clients, event organisers and kitchen staff to ensure clear communication of event briefs, special dietary requirements, and schedule adjustments.
- Demonstrated strong communication skills when guiding guests to their tables and announcing food offerings.
- Adhered strictly to food hygiene, health, and safety regulations
- Supported the development and maintenance of a positive work environment, contributing to high staff morale.
Waitress
Casa Nostra
Westhoughton, Bolton
08.2025 - Current
- Communicated complex, customised requests between guests and staff, demonstrating the ability to bridge communication gaps.
- Maintained situational awareness of potential hazards (spills, crowded areas) and proactively mitigated risks to prevent accidents.
- Managed inventory, handled fast-paced transactions and organised multiple priorities simultaneously.
- Collaborated with a diverse team of servers, bartenders and kitchen staff in a fast-paced environment to meet strict service deadlines.
- Greeted new customers, answered initial questions and took drink orders.
- Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
Education
Level 3 T-Level - Design, Surveying & Planning
Runshaw College
Leyland 2025 - Current
GCSEs -
Westhoughton High School
Bolton 2020 - 2025
Skills
- Communication skills
- Team collaboration
- Client engagement
- Health and safety compliance
- Health and safety awareness
- Attention to Detail
- Time management
Hobbies and interests
- Passionate about exploring the outdoors through hiking, particularly enjoying the scenic beauty of the Lake District
- Value spending quality time with friends
- Keen interest in photography, focusing on capturing the natural world
Timeline
C & E Assistant
Bolton Wanderers Football Club
12.2025 - Current
Waitress
Casa Nostra
08.2025 - Current
GCSEs -
Westhoughton High School
2020 - 2025
Level 3 T-Level - Design, Surveying & Planning
Runshaw College
2025 - Current