Rekha Sharma
Beautician, Receptionist
Basingstoke,Basingstoke
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Focused Beautician with in-depth experience with hair, makeup, skin treatments and massage. Familiar with managing schedules, restocking supplies and sterilizing equipment. Personable and outgoing individual with dedication to reliability and organisation.
Overview
4
4
years of professional experience
14
14
years of post-secondary education
3
3
Languages
Work History
Front Desk Receptionist
New Prakriti Enterprises
Amarapuri , Nawalparasi
07.2021 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while asking them what they are after and soirting our their needs.
- Resolved customer issues quickly and made sure that they are resolved with customers high satisfactions.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained organised and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrievals.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Beautician
Glam With Asmi
Amarapuri, Nawalparasi
09.2022 - 03.2023
- Suggested treatments and styles to suit customer appearance and fashion.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Shampooed, conditioned, cut, coloured and styled hair, following individualised client specifications and product recommendations to increase return customer base.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
Hotel Waiter
Hotel Centre Point
Gaindakot, Nawalparasi
01.2020 - 05.2021
- Assisted customers in selecting menu items, answering questions and providing general information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Replenished condiments and other supplies at tables and service bars.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Took bookings and reservations to make sure there is up to date information of numbers expected throught the week.
Education
Nursery - Class 8 - Various Subjects
Kalika Higher Secondary School
Gaindakot, Kalika Chowk 01.2006 - 01.2016
Class 8 - 12 - Various Different Subjects
Janak Model Secondary School
Gaindakot 5, Adarsha Chowk 02.2016 - 02.2020
Skills
Office administration
Telephone etiquette
Communication
Organisational
Teamwork
Timeline
Beautician
Glam With Asmi
09.2022 - 03.2023
Front Desk Receptionist
New Prakriti Enterprises
07.2021 - 11.2023
Hotel Waiter
Hotel Centre Point
01.2020 - 05.2021
Class 8 - 12 - Various Different Subjects
Janak Model Secondary School
02.2016 - 02.2020
Nursery - Class 8 - Various Subjects
Kalika Higher Secondary School
01.2006 - 01.2016