Rejoice Osinachi
Wellingborough,Northamptonshire
Summary
Organised and proactive, able to manage tasks with precision and prioritisation. Demonstrates excellent communication skills and proficiency in Microsoft Office, supporting smooth office operations. Eager to bring dedication and reliability to Administrative Assistant role.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
Support worker
Achieve together Limited
Irchester, Northamptonshire
06.2024 - 06.2025
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Provided companionship during outings contributing to active social life for they people we support.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Administered medication according to schedule, promoting optimal health outcomes.
- Helped achieve patient independence through guided tasks and activities.
- Prepared nutritious meals that met special dietary needs of clients.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
Support worker
Giant Healthcare
Wellingborough, Northamptonshire
09.2022 - 05.2024
- Encouraging and supporting the development of personal skills of individuals through hobbies and interests
- Working with other healthcare professionals to ensure that all care needs meet the highest possible standards
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Providing emotional support for an individual and their families.
Customer Support
TaylorField Tech
Lagos, Nigeria
10.2020 - 02.2022
- Answered customer telephone calls promptly and improved on-hold wait times.
- Productive client relationships by providing exceptional customer support.
- Managed team of professionals for delivering high-quality customer support.
- Delivered exceptional customer support through prompt response to service requests.
- Delivered customer support through effective communication and problem-solving skills.
- Executed company policies reinforcing professional customer support culture.
- Provided customer support remotely or onsite as required, solving technical queries efficiently.
Teacher
Chefade Academy
PortHarcourt
01.2017 - 01.2018
- Coordinated school trips, broadened the pupils' cultural exposure and understanding.
- Worked closely with colleagues for implementing cross-curricular projects that engaged students in comprehensive learning experiences.
- Integrated technology into lessons to make subjects more appealing to today's tech-savvy students.
- Tailored homework assignments according to individual student ability level, increased understanding of complex concepts.
- Administered assessments to determine each student's specific educational and social needs.
- Boosted students' reading comprehension with creative teaching strategies.
Education
Bachelor of Education - Language and Linguistics [English Language]
Imo State University
Owerri 01.2016 - 09.2020
Skills
- Communication Skill
- Data entry speed
- Microsoft Office proficiency
- Bookkeeping knowledge
- Time management mastery
- Document preparation
- Precision under pressure
Languages
English
Fluent
Timeline
Support worker
Achieve together Limited
06.2024 - 06.2025
Support worker
Giant Healthcare
09.2022 - 05.2024
Customer Support
TaylorField Tech
10.2020 - 02.2022
Teacher
Chefade Academy
01.2017 - 01.2018
Bachelor of Education - Language and Linguistics [English Language]
Imo State University
01.2016 - 09.2020