Summary
Overview
Work History
Education
Skills
Accomplishments
Careergoals
Projects
Timeline
Generic

REIGAN JOSE

Electronics And Communication Engineer
BEDFORD,Bedfordshire

Summary

Results-driven Telecom Engineer with around 6 years in Ribbon communication, specializing in VOIP calls, VoWiFi calls, Dell and HP server installation, VM installation. Proven leadership, effective communication, and strong problem-solving skills. Holds bachelor’s in Electronic and communication engineering and MBA in Project Management. Certified in Embedded system. Committed to innovative and efficient engineering solutions. Meticulous deployment engineer maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Senior Deployment Engineer

Ribbon Communications
Mumbai
01.2018 - 02.2024
  • Worked as Senior Deployment Engineer in Ribbon Communications under the payroll of Teleindia Networks
  • To identify and define clear specifications for project plans considering customers requirements
  • Deployment and configuration of Dell R840 and HP P85 servers
  • RAID configuration, OS deployment and Applications installation
  • Worked on Genband G9 (Media Gateway) Installation, integration, First call
  • Worked on Genband C3 (Media Gateway control function) and DR integration
  • Deploy and Manage Client's application on Data capture engine (DCE)
  • Traffic validations and monitoring for VoLTE, VoWIFI, MME traffic at Data capture engine (DCE)
  • To Work & Coordination with multiple stakeholders to identify root causes & simulate failures
  • Interaction and co-ordination with Field engineer during Integration, testing and migration activities
  • Responsible for provisioning and configuration for new added links
  • Worked on DCE server to upgrade Software version & perform health checkup
  • Worked on Ribbon analytics for host server readiness, VM installation, cluster installation & readiness
  • Worked on Ribbon analytics for add-ons upgrade, table manager, Data import for enrichment
  • Worked on Ribbon analytics for cluster shifting as well as cluster expansion of HPE blade server to Dell server
  • Worked on VoLTE, VoWIFI, S1MME & Diameter technology in Ribbon analytics for traffic aggregation & populate in dashboard to track data in simple way
  • Technical Prime in all projects for Ribbon Key customers in region as Reliance JIO, Airtel, vodafone-idea and v-con
  • Delivered complex projects in VoLTE, LTE, VoWifi and IMS network environments
  • Worked on Ribbon Analytics Tool which Airtel is using to do analytics for their VOLTE, VoWifi, S1MME, Diameter network
  • Recently deployed and Integrated a solution of ribbon which includes multiple components like SBC, PSX, RAMP and C3/G9 for providing Voice NGN solution.

Core Engineer

Talent pro India PVT LTD
Ernakulam
07.2015 - 10.2017
  • Worked as Core Engineer in Essjay Ericsson India Pvt
  • Ltd for Reliance Communications Project under the payroll of talentpro
  • Diagnostic tests for the switch faults and taking necessary steps to rectify the faults in effective manner within timeline
  • Responsible for end to end Core Network optimization, troubleshooting, the day to day problems, network performance monitoring, analyzing KPI reports
  • Traffic performance management: analysis of switch statistics & Performance Management to minimize call failures
  • ASR monitoring and implementing preventive/corrective actions to improve upon
  • Defining new routes & augmentation of POIs, SS7 signalling link definition, Routing case analysis, IMSI & GT analysis
  • Resolved connectivity customer complaints using call trace files along with HLR, VLR & IN profiles as per SLA guidelines
  • Testing & Evaluation: Responsible for successful completion of call tests related to New SDCA launch as well as pre & post regression tests for Software/ Hardware upgrades and VAS
  • Support NOC/Vendor in Switch Upgrade activities
  • NLD, ILD Routing, B-no analysis, Identifying and implementing traffic based routing changes in switch
  • Software up-gradation for the switches
  • Integration of new/capacity HW/SW elements into existing network
  • Configuration of new short codes, level opening in Switch
  • Planning for the new augmentation with other operators if necessary
  • Acceptance testing for the new customer services
  • Familiar with OSS (WINFIOL, PLEXVIEW, CLARITY)
  • NGN - Alcatel- Lucent Soft switch
  • ERICSSON AXE 810 Switching Platform- Wireline
  • Operated equipment to exceed production targets
  • Picked up additional tasks aid team success
  • Actively listened to customers to fully understand request and address concerns
  • Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.

Engineer

Airon
Ernakulam
07.2012 - 06.2015
  • Fusion Splicing using Fujikura (50S), sumitumo zic
  • Fiber optic testing using OTDR (JDSU MTS-8000, MTS-2000) for fault locating, drum testing, commissioning test and make softcopy of test results
  • Test insertion loss in multimode (using source and power meter NOYES, both insertion loss and return loss (using JDS FITEL Back Reflection Meter, JDSU OLS-55 & OLT-55) in Single mode cable
  • Fusion spicing & mechanical splicing for fiber splicing
  • Tested, validated and maintained networking services based on solution designs
  • Managed maintenance data records and tracked maintenance and operating information for onsite reference
  • Developed and amplified electronic systems, components and software to provide ample data and information regarding elements.

Education

Master Of Business Administration - Project Management

Sikkim Manipal University
Gangtok, Sikkim, India
11.2015

Bachelor Of Technology - ELECTRONIC AND COMMUNICATION ENGINEERING

METS SCHOOL OF ENGINEERING(University of Calicut)
Mala, Kerala, India
12.2012

Skills

    HP / DELL Host readiness

    VM creation and cluster creation

    System integration and management

    Service delivery

    Basic Linux command

    Office 365 (Microsoft word, Excel)

    Embedded system

    Has International driving license (India)

    Project Management

    Resolved issues related to operational components for LAN, WAN and voice systems

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of project.
  • Recognized by management for deploying projects delivering outstanding results.
  • Achieved awards by completing project with accuracy and efficiency.
  • Collaborated with team of 7 members in the development of Ribbon Analytics - Airtel project.
  • Supervised team of 5 staff members.
  • Promoted to Senior Douteployment Engineer within one year of employment.previous
  • Achieved projects through effectively helping with planning,coordinating and executing.
  • Successfully completed Ribbon communication Media Gateway and controller projects with JIO, VCON vendors ,Ribbon Analytics project with Airtel vendor, Ribbon SBC with JIO vendor within budget and ahead of schedule.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Careergoals

To use my skills in the best possible way for achieving the company’s goals.

To keep up with the cutting edge of technologies.

To enhance my professional skills in a dynamic and stable workplace.

Projects

Operations in Reliance communications.

Worked in RJIL projects for G9(MGW),C3(MGCF),PSX, RAMP,SBC ,SBC cloud product integration and installation.

Worked in Airtel project for Ribbon Analytics.

Worked in VCON project for G9 and C3 product integration and installation.

Worked in Vodafone-idea project for PSX, Ramp, SBC integration.

Timeline

Senior Deployment Engineer

Ribbon Communications
01.2018 - 02.2024

Core Engineer

Talent pro India PVT LTD
07.2015 - 10.2017

Engineer

Airon
07.2012 - 06.2015

Master Of Business Administration - Project Management

Sikkim Manipal University

Bachelor Of Technology - ELECTRONIC AND COMMUNICATION ENGINEERING

METS SCHOOL OF ENGINEERING(University of Calicut)

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REIGAN JOSEElectronics And Communication Engineer