REGINALD AINOOSON
Paignton,Devon
Summary
A finance and accounting professional with progressive experience in payroll accounts processing and financial administration. Currently studying AAT Level 4, with proven ability to manage high-volume transactions, reconcile accounts, and support regulatory compliance. Skilled in AI-enabled and digital tools to streamline workflows and improve data accuracy across finance and administration. Experienced using Xero, Sage, SAP, TMS, and Agresso, delivering accurate reporting outputs under deadline pressure.
Overview
1
1
Certification
19
19
years of professional experience
Work history
Senior Payroll Clerk & Finance Assistant
Graphic Plc
2022.05 - 2023.01
- Processed weekly and monthly payroll for employees, ensuring accuracy and compliance
- Performed reconciliations across multiple financial systems
- Managed pension contributions, apprenticeship levy reporting, and financial controls
- Investigated and resolved payroll discrepancies efficiently
- Supported Finance Manager and provided cover when required
- Managed petty cash and financial reporting tasks
- Facilitated month-end closing procedures to maintain up-to-date financial records.
- Streamlined financial processes by maintaining and updating filing, inventory, mailing and database systems.
- Resolved customer queries regarding billing issues leading to improved customer satisfaction.
- Processed purchase orders, resulting in improved operational efficiency.
- Maintained confidentiality of sensitive financial information as part of ethical work conduct.
- Handled ad-hoc finance related tasks efficiently whilst maintaining high accuracy levels.
- Completed monthly bank reconciliations to ensure financial accuracy.
- Coordinated with other teams to resolve any discrepancies in invoicing or payments.
- Prepared weekly sales reports, providing a clear view of business performance.
- Strengthened internal control procedures with meticulous record-keeping practices.
- Maintained company purchase and sales ledgers.
- Prepared bank deposits, checking and correcting any errors.
- Participated in monthly, quarterly and annual audits.
- Worked under guidance of accountants to prepare financial data in correct formats.
Torbay Council (RSI)
2024.03 - 2025.01
- Sourced and secured accommodation for vulnerable homeless individuals
- Conducted outreach and engagement with rough sleepers across region
- Coordinated resettlement processes with landlords and housing services
- Maintained accurate, GDPR-compliant client records
- Worked collaboratively with external agencies to deliver holistic support
- Workshop Practitioner
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Increased customer satisfaction by resolving issues.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Oversaw daily operations to achieve high productivity levels.
Solutions 4 Caterers (Public Accountants)
2021.04 - 2022.02
- Processed invoices, expenses, and financial transactions using Xero and Sage
- Performed bank reconciliations and resolved discrepancies
- Managed payroll processing and maintained accurate financial records
- Assisted with financial reporting and documentation
- Monitored debtor and creditor accounts to ensure timely payments
- Earlier Career (Summary)
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
Supported Housing Officer
Julian House
2025.06 - 2026.03
- Managed client caseloads, conducting risk assessments and developing structured support plans
- Supported individuals with budgeting, tenancy sustainment, and financial responsibilities
- Maintained accurate case records and reports, ensuring compliance with organisational standards
- Collaborated with multi-agency partners including NHS, probation, and social services
- Responded effectively to safeguarding concerns and crisis situations
- Tenancy Sustainment & Housing Officer
- Promoted tenant participation in decision-making processes enhancing sense of community ownership.
- Fostered positive relationships with local agencies for improved community engagement.
- Facilitated resident meetings, leading to better communication and understanding between tenants and management.
- Conducted needs assessments to identify potential improvements in housing provisions.
- Handled eviction proceedings within legal guidelines; ensuring fair treatment of all parties involved.
Finance Assistant / Sales Executive
Steljes Ltd
2015.01 - 2016.01
- Credit control, invoicing, and order processing
- Improved financial reporting standards for increased accuracy in business decision-making.
- Maintained confidentiality of sensitive financial information as part of ethical work conduct.
- Contributed to team meetings for the development of finance strategies and plans.
- Calculated client invoices with an efficient use of accounting software.
- Processed purchase orders, resulting in improved operational efficiency.
- Coordinated with other teams to resolve any discrepancies in invoicing or payments.
- Entered transactions into internal databases.
- Analysed financial information to identify discrepancies.
- Verified items billed against items received, following up with vendors to reconcile variances.
- Prepared client billing under guidance from billing manager.
Sound Communities
2023.03 - 2024.03
- Delivered structured educational workshops to young people in creative arts
- Supported vulnerable individuals in improving confidence, behaviour, and life outcomes
- Monitored performance and provided feedback to management
- Built strong partnerships with schools and local authorities
- Improved efficiency and productivity by acquiring new skills.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Record Label Manager
F.R.O.D Music Ltd
2016.01 - 2021.01
- Managed budgets, marketing campaigns, and business operations
- Coordinated cross-departmental collaboration for improved workflow.
- Delivered high-quality products to increase customer satisfaction.
- Managed team dynamics by implementing conflict resolution strategies.
- Supervised project timelines for timely completion.
- Secured new business opportunities with successful networking events.
- Delegated tasks efficiently to maximise productivity.
- Fostered a positive work environment with regular team-building activities.
- Implemented cost reduction measures, reduced overhead expenses.
- Negotiated vendor contracts to secure favourable terms and conditions.
- Analysed market trends to inform strategic decision-making processes.
- Liaised with suppliers to ensure timely deliveries.
- Led performance reviews, identified areas for improvement.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Represented organisations at seminars, conferences and business events.
Reception Team Leader
Premier Inn
2012.01 - 2014.01
- Team leadership, operations management, and revenue optimisation
- Reviewed performance reports; identified areas for improvement.
- Handled confidential documents, maintaining privacy and security.
- Demonstrated excellent interpersonal skills whilst dealing with diverse clientele.
- Conducted regular meetings to boost team morale and communication.
- Fostered a positive work environment through effective leadership.
- Led training sessions for staff development.
- Resolved customer complaints, ensuring high levels of client satisfaction.
- Ensured smooth workflow by scheduling and allocating tasks effectively.
- Maintained cleanliness and orderliness of the reception area to promote a professional atmosphere.
- Increased team efficiency by implementing new reception procedures.
- Supervised reception team, resulting in increased productivity.
- Oversaw inventory management at the reception, reducing wastage.
- Assisted in recruitment process of reception team members to attract skilled professionals.
- Accomplished administrative duties promptly, improving operational efficiency.
- Introduced a new filing system for enhanced data management.
- Managed customer queries to ensure satisfaction.
- Enhanced guest experience with superior service delivery.
- Coordinated large party bookings, including deposit processing and special order requests.
- Ordered stock for building facilities, including refreshments and consumables.
- Briefed team on product changes and strategies to boost sales.
- Reviewed staff performance by analysing KPI data and conducting appraisals.
- Resolved IT and technical issues during conferences and special events.
- Prepared reception team rota in [Software] to ensure stable coverage.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Kept reception area clean and organised to uphold professional office reputation.
- Handled office petty cash and maintained flawless records.
- Managed office calendar, set new appointments and assisted with arrangements.
- Wrote professional letters, memos and emails for internal and external business communication.
- Oversaw office supply orders and replenished stock for staff use.
- Tracked daily activities and important metrics with spreadsheets.
Customer Relations Assistant
Flexi Lets
2011.01 - 2012.01
- Client service and property coordination
- Increased customer satisfaction by resolving issues.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
Accounts Office Assistant
SIC Ghana
2007.01 - 2010.01
- Financial administration and debt recovery
- Maintained office files for reliable reference, including electronic and hard copies.
- Entered handwritten data into computers for easy retrieval.
- Received and screened high-volume internal and external communications, calls and email.
- Processed invoices and payments using accounting software.
- Called customers with past-due invoices to request prompt payment.
- Processed new clerical requests and followed up to ensure timely completion and complete satisfaction with results.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Arranged filing systems for easy use and retrieval by personnel.
- Examined, scanned and input documents in software system.
- Opened and routed business parcels and letters.
- Sorted and organised different types of information by document type, personnel or location.
- Transcribed or scanned data to create new files.
- Classified physical and digital documentation with correct codes.
- Received and checked financial statements and reconciled related accounts.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Applied maths abilities to calculate and check financial figures.
Education
AAT Level 4 -
AAT Level 3 Advanced Diploma - Accounting
AAT Level 2 Foundation Certificate - Accounting
Effective Management & Team Engagement Course
Business Marketing
Accra Polytechnic
Skills
- Proactive financial targeting
- Payroll processing expertise
- Accounts payable and receivable
- Bank and supplier reconciliations
- Financial reporting and analysis
- Credit control and debt management
- Accounting software proficiency (SAP, Xero, Sage, Agresso)
- Microsoft Excel (intermediate to advanced)
- Budgeting and expense monitoring
- Compliance and financial accuracy
- Time management and deadline adherence
- Payroll systems expertise (Opera TMS)
- IT skills (Microsoft Excel, Word, PowerPoint)
- Attention to detail
- VAT returns
Personal Information
- Availability: Available upon request
- Work Permit: Full right to work in the UK
Certification
AAT Level 4 (In Progress), AAT Level 3 Advanced Diploma in Accounting, AAT Level 2 Foundation Certificate in Accounting
REFERENCES
Available upon request
Training
Effective Management & Team Engagement Course
ADDITIONAL INFORMATION
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Able to work under pressure and meet tight deadlines
- Full right to work in the UK
Affiliations
- Travelling
- Music
Timeline
Supported Housing Officer
Julian House
2025.06 - 2026.03
Torbay Council (RSI)
2024.03 - 2025.01
Sound Communities
2023.03 - 2024.03
Senior Payroll Clerk & Finance Assistant
Graphic Plc
2022.05 - 2023.01
Solutions 4 Caterers (Public Accountants)
2021.04 - 2022.02
Record Label Manager
F.R.O.D Music Ltd
2016.01 - 2021.01
Finance Assistant / Sales Executive
Steljes Ltd
2015.01 - 2016.01
Reception Team Leader
Premier Inn
2012.01 - 2014.01
Customer Relations Assistant
Flexi Lets
2011.01 - 2012.01
Accounts Office Assistant
SIC Ghana
2007.01 - 2010.01
Effective Management & Team Engagement Course
AAT Level 2 Foundation Certificate - Accounting
AAT Level 3 Advanced Diploma - Accounting
AAT Level 4 -
Business Marketing
Accra Polytechnic