Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.
Overview
10
10
years of professional experience
Work History
HR Business Partner
Milestone Technologies International
10.2023 - Current
Providing HR leadership and counsel at all levels in the organization to ensure alignment with business goals and strategies
Ensuring harmonious employee relations across multiple locations, including the UK, Ireland, Mexico, Brazil, and Canada
Developing and executing programs that foster a positive organizational culture, improve retention rates, and enhance employee development and engagement
Coaching and developing leaders on leadership capabilities and performance management
Effectively handling both formal and informal employee relations cases, providing guidance on performance issues, grievances, and onboarding processes
Leading the employee committee dedicated to fostering company culture and engagement as well as implementing initiatives to ensure a positive employee experience within the organization
Maintaining and enhanced employee benefits programs, including health insurance, vacation, and other personnel packages
Benchmarking and implementing rewards and recognition platforms to ensure competitive and attractive compensation packages
Managed time efficiently in order to complete all tasks within deadlines
Learned and adapted quickly to new technology and software applications
HR Senior Generalist
Milestone Technologies International
05.2022 - 10.2023
HR Senior Generalist partnering with global organisations building strategic relationships and driving people initiatives
Spearheading the development and implementation of HR strategies that align with business goals
Engaging effectively with business leaders and employees across international locations in all aspects of the talent cycle from onboarding to statutory benefits
Ownership of the employee experience for all leaves of absence, transfers, promotions and voluntary terminations across the EMEA region
Partnering with talent acquisition to ensure seamless candidate experience and support with work permit procedures
Collaborating with the benefits team and people operations to coordinate on local benefits, and administer processes to maintain applicable employment law compliance
Establishing accurate data for employee records within HR systems ensuring adherence to legal requirements
Creating reports enabling key metric insights to leadership for informed decision making
Managing HR workflows using ServiceNow ensuring prioritisation and execution of requests, events and incidents
Supporting the integration of the Workday HR system, ensuring a base for successful adoption is implemented
Delivered services to customer locations within specific timeframes
HR Business Partner
Planet Payment UK Limited
10.2021 - 05.2022
HR Business partner to a designated number of teams supporting line managers to create value within the company
Ensuring all people policies and procedures are regularly reviewed and continue to reflect up-to-date employment law
Enhancing leader effectiveness by providing guidance to managers on coaching, mentoring, training and development, rewards and recognition, and performance management
Working with business leaders on organizational strategies including resource planning, culture and talent management
Developing programs and managing projects to investigate and solve problems on a strategic level
Assisting managers and employees with day-to-day inquiries including goal setting and performance evaluations
Resolving front line employment related issues and concerns with discretion and maintaining confidentiality
Tracking people actions ensuring all required information is obtained, procedural steps are actioned, and proper documentation is created and maintained in the HR systems
Managing global process and policy transformations using the Workday software solution
HR Generalist
Milestone Technologies International
02.2021 - 10.2021
Working with client: Meta
Focusing on a programme to deliver temperature testing for employees entering Meta across UK and Europe
Delivering face to face virtual training across the globe implementing streamlined training strategies
Collaborating with the Learning and Development team across the business to build and cultivate talent
Managing new hire onboarding support including enrolling employees on various benefit schemes, liaising with providers and managing external portals
Taking ownership of the employee experience for all employees taking leave of absence, transfers, promotions and voluntary terminations, across the UK and Europe
Responding to employment relations related enquiries from managers and employees, escalating complex issues where appropriate and supporting managers with disciplinary and grievance cases
HR Business Partner
Bestway
10.2020 - 01.2021
Company Overview:
HR Business Partner in the wholesale sector across 65 locations
Combining commercial focus with HR expertise to improve organisational effectiveness by aligning HR policies and procedures to support business strategy
Providing HR support to management in high level disciplinary, grievance and appeal meetings
Providing performance management, expertise and assistance to ensure a high-quality workforce
Developing, implementing and managing the portfolio of standard letters and documents to ensure they are constantly updated to meet UK legislation and best practice requirements
Effectively implementing change to internal process, ensuring robust methods are utilized reducing business risk
HR Manager
Stanley Pubs
01.2020 - 06.2020
Overview:Standalone HR Manager role working for Gastropubs, managing 220 employees across 6 sites
Coaching and supporting management focusing on employee relationships
Acting as the lead in complex disciplinary and grievance situations from investigation, to appeal and dismissal
Advising managers on terms and conditions of employment regulations and knowledge sharing best practice
Reviewing and developing policies to ensure they were in line with current laws and legislation
Recruiting and managing onboarding progresses, identifying and implementing processes for improvement
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success
Redundant due to Covid
HR Manager
Bova Specials UK
04.2018 - 12.2019
Company Overview:
Standalone HR Manager working for a renowned pharmaceutical manufacturer
Supporting the growth of the company from 5 employees to 100 employees within 12 months
Creating HR policies based off Australian Head office procedures
Designing the employee handbook, and ensuring alignment with the overall company policies and UK legislation
Promoting a learning culture and effectively managing HR training for all areas of the business
Implementing employee lifecycle, introducing annual appraisals, and monitoring performance reviews
Leading tasks dealing with recruitment, training, payroll and providing staff professional development guidance
HR Manager
United Retail & Sourcing Ltd
12.2017 - 04.2018
Company Overview:
Standalone HR Manager role managing employee lifecycle for 200 employees and working with 8 department heads
Working with global brands including Zara, New look, Primark and Bershka
Running the company’s new starter induction programme, probationary reviews and exit interviews
Working with commercial contracts and clients to help drive efficient service performance
Orchestrating and determining suitable salaries and remuneration for staff
HR Manager
Kingsley Hamilton Limited
09.2017 - 12.2017
Company Overview:
HR Manager role within accountancy, umbrella recruitment, estate agency, marketing and venture capital
Owning and managing new starter end to end process, from onboarding to offboarding
Managing employee relations, including absences, disciplinary meetings, grievances, and performance management
Providing guidance on attendance management including maternity, paternity, sickness and adoption leave
HR Manager
easyGym
03.2016 - 09.2017
Company Overview: - London
Standalone HR Manager role based in London- multi site position managing 15 sites across the UK with 225 employees
Working in a fast-paced environment providing guidance and support to line managers on policies and procedures
Coaching managers through investigations, disciplinaries and general management strategies
Researching and implementing processes associated with apprenticeship levy
Extended Contract
HR Officer & Recruitment Officer
Bluebird Care
04.2015 - 03.2016
Education
BA Hons Public Services -
Manchester Metropolitan University
Manchester
09.2009
CIPD Level 5 Certificate -
Hammersmith & Fulham College
London
2016
Skills
Organizational development
Benefits administration
Leadership coaching
Employee engagement
Diversity and inclusion
Employment law
Employee relations
Labor relations
Career development
Exit interviews
Employee surveys
Performance appraisals
Timeline
HR Business Partner
Milestone Technologies International
10.2023 - Current
HR Senior Generalist
Milestone Technologies International
05.2022 - 10.2023
HR Business Partner
Planet Payment UK Limited
10.2021 - 05.2022
HR Generalist
Milestone Technologies International
02.2021 - 10.2021
HR Business Partner
Bestway
10.2020 - 01.2021
HR Manager
Stanley Pubs
01.2020 - 06.2020
HR Manager
Bova Specials UK
04.2018 - 12.2019
HR Manager
United Retail & Sourcing Ltd
12.2017 - 04.2018
HR Manager
Kingsley Hamilton Limited
09.2017 - 12.2017
HR Manager
easyGym
03.2016 - 09.2017
HR Officer & Recruitment Officer
Bluebird Care
04.2015 - 03.2016
BA Hons Public Services -
Manchester Metropolitan University
CIPD Level 5 Certificate -
Hammersmith & Fulham College
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