Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Reece O'Connor

Berkhamsted,Hertfordshire

Summary

Demonstrated expertise in my field, with a proven track record of driving customer satisfaction and company reputation. Adept at leading cross-functional teams, managing complex projects, and fostering strong client relationships. Committed to continuous improvement and excellence, leveraging a strategic mindset and innovative approach to achieve organizational goals.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work history

Founder & Managing Director

Precision Climate Solutions Limited
London
12.2024 - Current
  • Improved business resilience with risk management strategies.
  • Enhanced stakeholder relations by regular communication and transparency.
  • Developed strong relationships with key accounts, enhancing brand presence.
  • Negotiated contracts to secure long-term business partnerships.

Air Conditioning Service Engineer

Hollywell Building Services
Various Locations
08.2024 - Current
  • Working on behalf of Govia Thameslink Railway, the UKs largest train operating company to maintain, troubleshoot and repair existing systems around various stations across the network.
  • Assured client satisfaction with immediate and effective troubleshooting of equipment malfunctions.
  • Tailored unique solutions for clients' specific needs enhancing customer satisfaction.
  • Collaborated closely with engineering teams to resolve complex mechanical issues, increased service quality.
  • Enhanced operational efficiency, implemented new service protocols.

IT support engineer

JK Rail LTD
Kings Langley , Hertfordshire
05.2024 - 07.2024
  • Diagnosed and troubleshot software and hardware faults in person and by phone.
  • Upgraded hardware and software regularly for optimised systems performance.
  • Installed new technologies without disrupting workflow.
  • Analysed system and software requirements to meet operational needs.
  • Assessed system performance to advise on possible updates and improvements.

Response Technician

JK Rail LTD
Kings Langley , Hertfordshire
12.2023 - 04.2024
  • Kept records of maintenance and repair work.
  • Troubleshot and resolved technical issues to restore functionality.
  • Performed technical troubleshooting to detect and resolve complex issues.
  • Worked with internal teams to provide technical support and guidance on company equipment.

Control Room Technician Intern - Piccadilly Line

London Underground / TFL
South Kensington , London
06.2023 - 07.2023
  • Kept close contact with line controllers and other staff, notifying of delays, issues or incidents in a timely manner.
  • Liaised with on-call technicians to minimise delays and passenger disruption.
  • Monitored fleet travelling the line.
  • Logged incidents on 'Maximo' software.
  • Ensured passenger safety and satisfaction.

Education

Westbrook Hay Preparatory School
Hemel Hempstead, Hertfordshire
03.2017 - 06.2019

GCSEs -

The Hemel Hempstead School
Hemel Hempstead, Hertfordshire
09.2019 - 06.2024

Skills

  • Project Management
  • Service desk management
  • Technical leadership
  • Network troubleshooting
  • Effective communication
  • People Management
  • IT Management
  • Team Member

Affiliations

  • Snow sports, Videography, Art, Cars, Aviation.

References

References available upon request.

Timeline

Founder & Managing Director

Precision Climate Solutions Limited
12.2024 - Current

Air Conditioning Service Engineer

Hollywell Building Services
08.2024 - Current

IT support engineer

JK Rail LTD
05.2024 - 07.2024

Response Technician

JK Rail LTD
12.2023 - 04.2024

Control Room Technician Intern - Piccadilly Line

London Underground / TFL
06.2023 - 07.2023

GCSEs -

The Hemel Hempstead School
09.2019 - 06.2024

Westbrook Hay Preparatory School
03.2017 - 06.2019

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Reece O'Connor