Reece Holmes
Peebles,The Scottish Borders
Summary
Friendly and enthusiastic individual adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing processes and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future challenges.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
The Crown Hotel
Peebles , Scottish Borders
07.2023 - 09.2024
- Provided top-notch service to customers, improved overall dining experience.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained clean and organised dining area for customer comfort.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Enhanced guest satisfaction through attentive and prompt service.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Handled cash transactions accurately
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Education
SQA National 5 - English; Maths; Modern Studies; History; Drama; Graphics
Peebles High School
Scottish Borders 08.2020 -
Skills
- Customer assistance
- Cash handling
- Food hygiene understanding
- Cleaning procedures
- Customer queries response
- Customer service
- POS systems proficiency
- Manners & Courteousness
- Working Within a Team
- Enthusiastic
- Willing to Learn new skills
Affiliations
- Dance; Pop Culture; Music; Politics; Modern History
Accomplishments
Model United Nations Member
Girl Guide Ranger
Certification
Grade 1 Ballet (Distinction)
References
References available upon request.
Timeline
Waitress
The Crown Hotel
07.2023 - 09.2024
SQA National 5 - English; Maths; Modern Studies; History; Drama; Graphics
Peebles High School
08.2020 -
Grade 1 Ballet (Distinction)
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