Reece Goodfellow

• Interacting with Client Enquires in a Professional Manner via Telephone & Email Resolving any incoming enquiries.
• Proactively assisting with the management of daily operational activities
• Preparing and maintaining operations documents and reports, sending these out to clients to meet deadlines.
• Ensuring that shipping methods complying with rules, regulations, and laws
• IATA DGR Dangerous Goods Trained
• Ensure carrier compliance with company policies or procedures for product transit or delivery.
• Coordinate shipments for delivery, including managing necessary personnel, to maximize efficiency and profitability.
• Creation, development and streamlining of operational structures and models that are followed team-wide for more effective working

• I was responsible for capturing sales targets, liaising with suppliers and delivery companies to maintain timely deliveries and good stock control.
• Another key responsibility was to research new and substitute products from the international company buying platform.
• Other aspects of my role included producing a weekly draft payroll and communicating regularly with the finance team. #
• Customer Relationship Management data collating and inputting was also an important part of my role.

• Key aspects of this role included the opening and closing procedures for the store keeping up with key admin.
• stock control and being responsible for financial tasks such as verifying delivery paperwork and completing bank deposits. In the absence of the store manager, I would step into the duty manager position completing general admin, data entry and IT

tasks and supporting staff with challenges and progression within their roles.

• Maximised effects of visual merchandising throughout the store.
• Developed strong customer relationships, resulting in high rate of repeat customers.

• Working with an employer that holds a large clientele overseas meant this role consisted of key responsibilities in export.sales and developing and maintaining strong customer relationships.
• This role required me to be up to date with new listed.

lines and any product launches.

• This role enabled me to build excellent client relationships in-store, giving advice on current fashion trends.
• I managed visual displays, promoting different themes of the brand whilst gaining optimal sales.
• Embodied creative vision, project briefs and styling guides to deliver on-brand visuals.
• Showcased clothing and accessories to help improve brand exposure and awareness.

• Moving to a specialist market gave me access to be trained in tailoring and management skills.
• My key responsibilities were in the measurements and alterations process, creating the staff rota, ensuring procedures were followed and maintaining.
• I managed stock control; calculating figures to evaluate intake statistics.
• Consulted with product development teams to enhance offerings based on customer data.
• Planned and delivered launch activities to engage target consumers.

• During this employment I began learning the basics around managing stock and deliveries in the store.
• Working towards targets in a team were one of the key responsibilities and my quick progression in this area led me to an opportunity to monitor and coach staff.
• Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.