Reece Davenport
Summary
I am a creative, confident and caring character who always strives to be the best at what I do, whether that’s within my work or in my personal life. I have worked for Tesco since the age of 16 and have progressed through the company to a management position - looking after over 120 colleagues. However, after working for the company for 8 years now, I believe I am ready for my next chapter somewhere new in a HR department, because of my passion for building strong working relationships, supporting recruitment and ensuring my company is compliant to all employment regulations.
Overview
8
8
years of professional experience
Work history
Manager
Tesco Extra
04.2024 - Current
- Handled grievance procedures in line with employment law regulations.
- Handled maternity, paternity and sickness absences records correctly, avoiding any discrepancies.
- Led performance reviews, identified areas for improvement.
- Managed team dynamics by implementing conflict resolution strategies.
- Aided employees with payroll queries ensuring over time and sickness has been correctly coded.
Team leader supervisor
Tesco Superstore
11.2022 - 04.2024
- Managed shift schedules for efficient workflow using Oracle
- Monitored performance metrics, adjusting tactics when necessary for optimal results.
- Achieved higher productivity with strict adherence to company protocols.
- Cultivated an atmosphere of mutual respect and cooperation amongst team members, contributing towards better teamwork.
- Facilitated training sessions for skill development amongst employees.
- Preparing store for safe and legal/ controls audits
Customer service advisor
Tesco Superstore
07.2019 - 11.2022
- Provided MoneyGram and Tesco banking services
- Resolving customer query and complaints
- Instigating refunds and exchanges
- Providing information about product and services
Checkout assistant
Tesco Superstore
07.2017 - 07.2019
- Assisted customers with purchasing and bagging items, contributing towards positive shopping experiences.
- Collaborated effectively as part of a team to improve overall store performance.
- Helped restock shelves when not busy at the checkout counter, ensuring product availability at all times.
- Handled cash, credit cards, and vouchers for seamless transactions.
- Maintained a clean working environment for improved workflow efficiency.
Education
GCSEs -
Carlton le willows
A-Levels -
Carlton le willows
Bachelor of Arts -
Nottingham Trent University
NottinghamSkills
- Professional, friendly and approachable person
- Can manage multiple priorities with great attention to detail
- Excellent administrative skills
- Professional, discrete and confidential
- A team player
Timeline
Manager
Tesco Extra
04.2024 - Current
Team leader supervisor
Tesco Superstore
11.2022 - 04.2024
Customer service advisor
Tesco Superstore
07.2019 - 11.2022
Checkout assistant
Tesco Superstore
07.2017 - 07.2019
GCSEs -
Carlton le willows
A-Levels -
Carlton le willows
Bachelor of Arts -
Nottingham Trent University
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