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Counter Staff Member
Fabulous ice fires
London
05.2026 - Current
- Engaged with guests to suggest complementary toppings and larger sizes to enhance their experience.: Suggested complementary toppings, larger sizes, and beverage pairings, successfully increasing daily average sales.
- Provided samples and presented custom sundaes with portion guidance to guests.
- Processed POS orders efficiently, ensuring accurate handling of cash, card, and mobile payments.
- Monitored gelato levels and promptly replaced tubs and replenished toppings, cones, and cups to support smooth operations.
- Welcomed guests warmly and recommended rotating gelato flavours daily.
- Ensured hygiene and safety standards by sanitising surfaces and equipment regularly, maintaining a spotless front-of-house area, and adhering to strict food safety and FIFO inventory standards.