Summary
Overview
Work history
Education
Skills
Websites
Languages
References
Timeline
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Redha Sohail

Dartford,Kent, United Kingdom

Summary

Dynamic professional with expertise in performance management, hiring and training, and strategic planning. Demonstrates exceptional problem-solving strength and Excel proficiency, complemented by strong interpersonal communication skills. Proven sales expertise and business development acumen drive successful product presentations and dispute resolution. Committed to coaching leadership to foster team growth and achieve organizational goals.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Client advisor

TAG Heuer
Dartford, Kent
09.2024 - 05.2025
  • Achieved #1 rank in the UK for meeting and exceeding all (KPIs) set by the brand, including sales, customer satisfaction, and conversion rates.
  • Consistently ranked as the top-performing sales associate in the boutique while leading in appointment volume and business conversion.
  • Supported administrative tasks, including scheduling, repairs, and operational reporting.
  • Handled store opening/closing as key holder, ensuring daily operational readiness.
  • Delivered persuasive sales pitches using expert knowledge of luxury timepieces.

Senior client advisor

Swarovski
London
06.2021 - 08.2024
  • Established and maintained positive, profitable client relationships and improved sales team efficiency.
  • Maximized sales and ranked top seller in London district with 90k sales in 9 months.
  • Helped resolve client problems quickly with superior customer service.
  • Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Completed key holder responsibilities including store opening and closing procedures.

Account Manager

Next Delivery
Tubli
02.2020 - 01.2021
  • Employed expert negotiating skills to drive hard bargains and achieved successful results with over 40 contracts signed in 2 months.
  • Delivered presentations to potential clients, securing new business partnerships.
  • Researched accounts to generate and follow through sales leads.
  • Led team meetings for efficient communication and project updates.
  • Facilitated training sessions to upskill junior team members.

Assistant Logistics Manager

Shahico holdings
Manama
08.2019 - 12.2020
  • Assessed staff and team performance and regularly actioned insights to fuel improvement.
  • Personally led a 6-month turnaround of the company’s supply chain ranking from 16th to 3rd place through targeted strategy and execution.
  • Introduced operational and administrative procedures to uphold integrity of current processes.
  • Selected, trained, and performance-managed team of 400+ drivers to build results-focused team.
  • Defined KPI targets to maintain solid standards of work, established operational and administrative procedures, and enforced controls.


Education

BA - Business Management: Human Resources

Middlesex University
London, ENG
01.2021 - 07.2023

Skills

  • Performance management
  • Hiring and training
  • Problem-solving strength
  • Excel proficiency
  • Interpersonal communication skills
  • Sales expertise
  • Strategic planning
  • Coaching leadership
  • Product Presentations
  • Business development
  • Dispute resolution expertise

Languages

English
Proficient (C2)
Urdu
Proficient (C2)
Arabic
Intermediate

References

References available upon request.

Timeline

Client advisor

TAG Heuer
09.2024 - 05.2025

Senior client advisor

Swarovski
06.2021 - 08.2024

BA - Business Management: Human Resources

Middlesex University
01.2021 - 07.2023

Account Manager

Next Delivery
02.2020 - 01.2021

Assistant Logistics Manager

Shahico holdings
08.2019 - 12.2020

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Redha Sohail