Reda Wahid

Initially joined as a senior technical consultant and progressed to CTO, owning security architecture, cloud strategy, and service delivery across all client environments.

• Designed Microsoft Azure Landing Zones embedding identity, governance, logging, and network segmentation as first-class controls.
• Architected identity-first security models, removing legacy authentication and enforcing Conditional Access and MFA across multiple tenants.
• Improved Microsoft Secure Score to 90%+ for all clients by addressing systemic weaknesses rather than surface-level recommendations.
• Designed and implemented Microsoft Sentinel architectures, ensuring logs, detections, and response paths aligned with real threat scenarios.
• Led on-prem to Azure migrations, ensuring security controls were in place before workload transition.
• Raised client security maturity against CIS benchmarks through policy-driven and automated enforcement.
• Delivered Microsoft-approved security and cloud workshops, translating technical risk into business decisions.
• Acted as final technical authority for security and cloud design decisions.
• Built, trained, and led delivery teams while remaining hands-on with architecture and security.
• Maintained 100% customer satisfaction, with growth driven primarily by referral and reputation rather than sales-led expansion.
• Increased company revenue from £100K+ to £1.5M+ through repeat business by satisfied clients

Progressed from frontline support to senior consultant through sustained performance, trust, and technical breadth.

• Delivered Office 365 and Yammer migrations, modernising collaboration platforms.
• Completed VMware host migrations and infrastructure rollout projects.
• Led endpoint standardisation via Windows imaging and rollout initiatives.
• Played key role in large-scale IT transformation programmes.
• Frequently assigned to recover deteriorating client relationships, restoring trust through clear communication and decisive technical action.
• Acted as stand-in Team Leader and trained 12 new engineers, raising overall service quality.

Built strong foundations in network reliability, operational discipline, and customer accountability.

• Designed, installed, and supported Cisco-based networks in B2B VSAT environment.
• Provided 24/7 on-call support for five years in high-availability scenarios.
• Reduced customer network outages by ~30% through improved monitoring and configuration practices.
• Helped secure two major client contracts through direct technical engagement.