Summary
Overview
Work History
Education
Skills
Timeline
Generic

REDA DRAHMOUNE

Doha

Summary

21+ years in managerial and leadership roles.

Results and Quality oriented professional driven by establishing strategic and long-term relationship with customers.

Strategy and organization designer for key business initiatives support.

Excel at building and developing high profile teams and skilled employees.

Enabler of people’s engagement at work based on respect and inclusiveness.

Overview

21
21
years of professional experience

Work History

Al Shaheen BH Senior Service Manager

Baker Hughes
02.2019 - Current


  • Achieve HSE, quality and Integrity company targets
  • In charge of strategic resources planning to meet the multi-years contracts with BH customers in Qatar:

QE, Oryx Tx. Shell, Qafco and Qapco MMPs.

  • Support company revenues increase (2 digits) from $8M 2019 to $M29 2025 AP. 40%CM.
  • Improve customers satisfaction which led to contracts renewal and upgrade.
  • Manage and hire a team of 01 SM, 03 Mob and logistics Specialist. 07 FSEs and 25 Manpower crew.
  • successfully execute majors General Shutt downs . Qapco`21, Qafco`19 to `25.
  • local and international Suppliers management and development (Assets, material and specialized resources).


ATM Senior Service Manager

Algesco Baker Hughes
08.2012 - 02.2019
  • Ensure HSE, compliance and Quality targets achievement in accordance with the company guidelines
  • Achieve revenues objectives by an effective operations management from $M11 in 2012 to $M25 in 2018.
  • Monitor and report Field Service financials to hit costs and revenues targets through KPI dashboard and QMI. lowest OCPH
  • Achieve an exceptional level of customer satisfaction
  • Prepare and update budgets for the Field Service dept.
  • Successfully execute several MoU maintenance contracts with Sonatrach and other contracts with Sonatrach JVs.
  • New technologies integration within GE Fleet by providing resources and skills covering North Africa region Aero units, AN200 and Fr6/7
  • Implemented operations excellence process and continuous improvements on top outages execution
  • Manage, hire, train and develop 115+ employees including staff, technical advisory team and Manpower
  • Develop FSEs skillset to meet Algeria and regional needs with 100% skills localization.
  • Manage Algesco logistics team.

Algeria and Tunisia Business Manager

Volvo Trucks
11.2011 - 08.2012
  • Developed and implemented Volvo group strategies to attract and retain Renault Trucks Algeria key customers and dealers
  • Prepared quarterly and annual performances reports and forecasts
  • Manage Area Service Parts and Services Managers Staff assuring business growth
  • Manage and stimulates country dealers
  • Objectives setting and delivery monitoring
  • Marketing and sales annual campaigns.

Service Manager

Parts and Services, Atlas Copco
09.2009 - 11.2011
  • Responsible for Aftermarket service organization covering Algeria fleet
  • Manage Parts and Services business for 2000+ customers data base
  • Manage, train and develop 15+ Service Engineers and 06 Staff Team
  • Developed new process for service transactions management which resulted in marked performance improvements and increased cost absorption
  • Supported GM with operational and financial records for monthly business reviews
  • Tools and equipment assets selection and management
  • Dealers and Suppliers selection and monitoring for optimized outcomes

Field Service Engineer

Atlas Copco
02.2008 - 08.2009
  • Performed several and various technical services at customers sites such as installations commissioning, start up, maintenance and troubleshooting on Atlas Copco Air compressors, Air treatment equipment and generators
  • Developed an exceptional customer relationship especially with Oil and Gas segment.

Michelin Plant Maintenance Manager

Michelin
01.2005 - 06.2007
  • Support manufacturing goals by insuring process and manufacturing equipment reliability
  • Manage, train and develop 20+ technicians and staff team
  • Decreased equipment downtime by ~300% through relevant engineering and design initiatives on equipment
  • Execute successfully two plant shutdowns with a huge amount of maintenance end standards exchange activities.

Reliability Specialist

ExxonMobil Le Havre refinery
03.2004 - 10.2004
  • Reliability study within the Oil division's maintenance department
  • The study was engaged to improve the machines' availability up to 97%. Dewaxing Filters.

Education

MBA -

Panthéon-Sorbonne University
Paris
2017

Master of Science - Energy And Thermal

Polytech Nantes Engineering School
Nantes
2001

Mechanical Engineer: Thermo - Energetique -

University of Bab Ezzouar - USTHB
Algiers
2000

Skills

  • High leadership skills
  • Business development
  • Decision maker
  • Financial acumen
  • Inclusive and Enabler
  • High jacking work environment
  • Strategic planning
  • Strong interpersonal skills
  • Solution mindset
  • Employees engagement
  • Organizational structuring

Timeline

Al Shaheen BH Senior Service Manager

Baker Hughes
02.2019 - Current

ATM Senior Service Manager

Algesco Baker Hughes
08.2012 - 02.2019

Algeria and Tunisia Business Manager

Volvo Trucks
11.2011 - 08.2012

Service Manager

Parts and Services, Atlas Copco
09.2009 - 11.2011

Field Service Engineer

Atlas Copco
02.2008 - 08.2009

Michelin Plant Maintenance Manager

Michelin
01.2005 - 06.2007

Reliability Specialist

ExxonMobil Le Havre refinery
03.2004 - 10.2004

MBA -

Panthéon-Sorbonne University

Master of Science - Energy And Thermal

Polytech Nantes Engineering School

Mechanical Engineer: Thermo - Energetique -

University of Bab Ezzouar - USTHB
REDA DRAHMOUNE