Rebekah Su-Ping Khoo
Penultimate Year BSc Biochemistry Undergraduate
Summary
Effective Student committed to learning and gaining insights into the field of Global Advisory. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Ready to develop new skills and grow knowledge by gaining practical experience. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Front Desk Manager
Journey Indoor Cycling Studio
Kuala Lumpur
08.2021 - 09.2022
- Answered multi-line phone system to respond to inquiries and escalate queries to the appropriate personnel.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Greeted customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Anticipated customer needs and responded to requests within reasonable amount of time.
- Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
- Created lasting relationships with customers that built loyalty and drove company revenue.
- Collaborated with team members to handle customer requirements.
Tutor
Rakan Tutor
Kuala Lumpur
06.2021 - 09.2022
- Planned lessons for allotted time to strengthen weak topics and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Developed enrichment materials resource files for use in tutorial sessions.
- Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions.
- Communicated with parents and teachers regarding student progress and areas of concern.
- Developed student confidence through positive reinforcement strategies.
- Supported students with helpful study habits and exam strategies.
- Helped students prepare for tests and exams by providing guidance, motivation and encouragement.
- Met with students and discussed educational goals and expectations.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
Medical Assistant Student
Dr. Alex Leow - Gastrocare4u
Kuala Lumpur
06.2021 - 08.2021
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Collected pertinent data and calculations to aid physician in interpreting results.
Visiting Summer Research Intern
Brain Research Institute Sunway Monash
Kuala Lumpur
08.2019 - 09.2019
- Completed research , compiled data and assisted in timely reporting.
- Obtained a detailed understanding of new concepts such as basic DNA replication study procedures, DNA sequencing (Sanger Sequencing), gel electrophoresis and PCR.
- Performed laboratory experiments in compliance with safety protocol to ensure accurate results
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Verified accuracy and validity of data entered in databases to correct errors.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
A-level Sixth Form -
HELP International School
Kuala Lumpur, Malaysia 09.2018 - 07.2020
Bachelor of Science - Biochemistry
Imperial College London
London 09.2020 - Current
Skills
Problem-solving skills
Timeline
Front Desk Manager
Journey Indoor Cycling Studio
08.2021 - 09.2022
Tutor
Rakan Tutor
06.2021 - 09.2022
Medical Assistant Student
Dr. Alex Leow - Gastrocare4u
06.2021 - 08.2021
Bachelor of Science - Biochemistry
Imperial College London
09.2020 - Current
Visiting Summer Research Intern
Brain Research Institute Sunway Monash
08.2019 - 09.2019
A-level Sixth Form -
HELP International School
09.2018 - 07.2020
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