Hi, I’m
Rebecca Victoria Mann
Prenton
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
I am hardworking and passionate with strong organisational skills, eager to secure a position related to Events Management or Tourism. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am highly motivated and keen to learn new skills within the workplace.
Overview
9
years of professional experience
5
years of post-secondary education
Work history
Thornton Hall Hotel, Wirral
Wedding Coordinator
08.2022 - Current
Job overview
- Showing couples around the venue converting enquiries into bookings.
- Built customised, tailored wedding packages that consistently exceeded client expectations.
- Designed bespoke concepts for weddings of up to 300 guests.
- Carried out wedding fayres and open days/evenings.
- Meeting with couples for their final details meeting to ensure they were calm and felt assured for their special day. Running over their final guest numbers, food choices and room layout.
- Negotiated costs with suppliers to meet client event budgets.
- Obtained client feedback to determine improvements for future events.
Chester Zoo
Retail Assistant
03.2021 - 07.2022
Job overview
- Delivered outstanding in-store experience through positive and attentive customer service.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
- Worked closely with management to train new team members, supporting optimal sales productivity.
- Regularly exceeded weekly sales targets through exceptional service and proven upselling techniques.
- Designed visual merchandising and window displays to boost footfall.
- Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Wirral Rugby Club
Waitress/ Events Assistant
01.2015 - 07.2018
Job overview
- Assisted with the planning and implementation of a variety of event types including Birthday Parties and Annual Events, ensuring smooth operations at all times.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Assisted waiters during big events and functions to preserve smooth workflow.
Education
St John Plessington Catholic CollegeWirral
A-Levels from P.E
09.2016 - 05.2017
St John Plessington Catholic CollegeWirral
A-Levels from ICT
09.2016 - 05.2017
St John Plessington Catholic CollegeWirral
A-Levels from Media Studies
09.2016 - 05.2017
University Of ChesterChester
BA (HONS) from Events Management
09.2018 - 06.2021
University overview
- Awarded for Volunteering events such as Chester City Centre Christmas Light Switch On in 2018 for 1 day, Chester Zoo Lanterns with Wild Rumpus in 2018 for 3 days and Student Union Evenings on campus throughout my time at University.
- Carried out Live Events to raise money for a number of charities as a part of my University Degree.
- Modules- Marketing, Weddings, Live Sporting Events, Business Management, Tourism, Developing Professional Practice
- Creating and Executing Class Presentations to Showcase Research and Findings.
Skills
- Event management
- Wedding trends
- Fundraising
- Attention to Detail
- Organisation
- Budget management
- Face-to-face selling
- Target-driven
- B2C sales and service
- Confident communicator
- Marketing and Social Media
Interests
Travel
Keeping up with the latest trends
Music
Events and Festivals
Shopping
Sports/Gym
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Wedding Coordinator
Thornton Hall Hotel
08.2022 - Current
Retail Assistant
Chester Zoo
03.2021 - 07.2022
University Of Chester
BA (HONS) from Events Management
09.2018 - 06.2021
St John Plessington Catholic College
A-Levels from P.E
09.2016 - 05.2017
St John Plessington Catholic College
A-Levels from ICT
09.2016 - 05.2017
St John Plessington Catholic College
A-Levels from Media Studies
09.2016 - 05.2017
Waitress/ Events Assistant
Wirral Rugby Club
01.2015 - 07.2018
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