Rebecca Tshijick Kaj
Birmingham,West Midlands
Summary
Results-driven Marketing with Digital Communications graduate skilled in digital marketing, social media content, and campaign coordination. Leads multidisciplinary marketing projects, develops engaging content, and enhances brand awareness. Communicates effectively in fast-paced environments, fluent in French and English, with a keen interest in performance marketing and technology-driven growth.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Volunteer
Soup Kitchen
Birmingham
02.2026 - Current
- Prepared and cooked meals for individuals facing hardship in local community, enhancing accessibility to nutritious food.
- Organised, portioned, and distributed food effectively to ensure timely support for members of the public in need.
- Interacted respectfully and compassionately with people from diverse backgrounds.
- Worked closely with other volunteers to ensure food and services were delivered smoothly and efficiently.
- Maintained clean and organised food preparation and serving areas.
- Followed appropriate hygiene and food-handling practices when preparing and distributing food.
- Worked effectively in busy environments while remaining calm, organised and attentive to people's needs.
- Fostered a welcoming and respectful environment for all service users, promoting dignity and inclusivity.
Volunteer
Age UK
Birmingham
02.2026 - 07.2026
- Facilitated community-based activities and services for older adults, enhancing social inclusion and overall well-being.
- Provided practical assistance and companionship to individuals, fostering respect and professionalism in interactions.
- Communicated effectively with service users, staff, and volunteers to ensure a positive experience.
- Demonstrated empathy, patience, and adaptability when supporting people with diverse needs.
- Cultivated a welcoming and supportive environment for all participants, encouraging engagement and participation.
Account director
Link agency
Birmingham
10.2025 - 05.2026
- Coordinated client meetings and presentations, ensuring clear communication of requirements and effective delivery.
- Presented project recommendations and outcomes to clients, demonstrating strong communication and stakeholder-management skills.
- Collaborated with team members to develop marketing solutions aligned with client objectives and target audiences.
- Managed task allocation while supporting creative direction, enhancing overall quality of marketing projects.
- Led multidisciplinary student marketing team to deliver impactful campaigns and projects for real clients.
Student Representative
Birmingham City University International College
Birmingham
05.2024 - 09.2024
- Represented students in discussions with university staff and communicated feedback professionally.
- Organised and facilitated meetings, supporting collaboration between students and staff.
- Contributed to events and initiatives designed to increase student engagement and participation.
- Managed sensitive situations with discretion, professionalism and empathy.
Marketing & Communications Volunteer
Bright Quest
Kinshasa
06.2021 - 01.2023
- Developed clear, targeted messages that enhanced communication effectiveness and strengthened engagement with community groups.
- Promoted organisational initiatives in local schools, effectively communicating programme benefits to prospective participants.
- Supported creation and promotion of social media content, enhancing organisational visibility and boosting audience engagement.
- Coordinated, planned, and organised meetings, optimising team efficiency and operational flow.
- Facilitated team meetings to enhance collaboration and communication. Activities, supporting effective planning and smooth team operations.
- Increased customer satisfaction by resolving client issues promptly and effectively, leading to improved feedback scores and repeat engagement.
- Addressed client enquiries to provide timely information and support. and supported positive relationships with clients and community members.
Education
BA (Hons) - Marketing with Digital Communication
Birmingham City University
Birmingham07-2026
Skills
- Community outreach
- Engagement strategies
- Volunteer coordination
- Stakeholder engagement
- Community awareness
- Needs assessment
- Participant engagement
- Interpersonal communication
- Event planning
- Volunteer leadership
- Public speaking
- Conflict resolution
- Community event planning
- Advocacy skills
- Team collaboration
- Task prioritisation
- Resourcefulness
- Basic IT skills
- Social impact focus
Languages
French
First Language
English
Advanced
C1
Community Service
Saint François de Salles, Church volunteer 2019-2023 - Kinshasa
- Organised and spoke at community events., Helped plan and promote weekly youth sessions.
- Organised church tasks, such as preparing venues and coordinating schedules.
Complexe Scolaire Les Loupiots, Volunteer 2019-2020 - Kinshasa
- Organised food drives for orphans with classmates.
- Collected money for orphans and participated in housework at the orphanage while distributing food to the children.
Timeline
Volunteer
Soup Kitchen
02.2026 - Current
Volunteer
Age UK
02.2026 - 07.2026
Account director
Link agency
10.2025 - 05.2026
Student Representative
Birmingham City University International College
05.2024 - 09.2024
Marketing & Communications Volunteer
Bright Quest
06.2021 - 01.2023
BA (Hons) - Marketing with Digital Communication
Birmingham City University