Rebecca Horner

Working with account customers and quoting for materials that they require.

Answering telephone and email queries that are incoming from the general public.

Processing purchase orders. Working with suppliers to obtain quotes for materials for customers.

Keeping in touch with customers for upcoming projects they may have. Processing order paperwork.

Visiting clients in their own homes to discuss requirements. Working with tradesmen to create designs for customers. Processing order paperwork. working with in-house installers and carrying out pre-fit surveys.

Upselling the whole project with other materials to complete the project.

Working with registered tradesmen to achieve kitchen designs for their clients. Home visits to measure up and create floorplans.

Selling the whole project, flooring, internal doors, door furniture etc. Dealing with stock transfers from other branches.

Cash handling.

Showroom walk round with customers to gather their ideas and styles they required. Designed kitchens for customers using 3D software to turn their dream kitchen into a reality, working with them to achieve a design within budget. Worked alongside installers.

Processed card payments and finance options.

Finalising orders for kitchens to be manufactured

Greeting customers, discussing requirements and planning kitchen, bathroom and bedroom projects with customers. Using design software to create 3D images and floorplans. Processing payments and financial options.