Compassionate Assistant Clinical Services Manager with expertise in team development and strategic project management. Coordinates trustwide community dietetic services, enhancing operational efficiency and service delivery. Drives collaboration with stakeholders to implement innovative policies and improve patient care.
Overview
5
5
years of post-secondary education
14
14
years of professional experience
Work History
Assistant Clinical Services Manager
Northern Health and Social Care Trust
Ballymena, Antrim
11.2025 - I currently work here
Band 8a NHS post
Responsible for trustwide community dietetic services including Dietetic Led Coeliac and Gastro services
Co ordinate student training and support struggling students
Liaise with wide range of stakeholders
Represent department at regional dietetic managers meetings and PHA meetings
Roll out Regional Frailty Bundle with PHA
Maintained own clinical caseload
Liaised with senior MDT colleagues to collaborate on projects to improve efficiency, modernise the service and improve waiting lists
Facilitated team meetings, encouraging open communication and collaborative problem-solving among staff.
Conducted regular performance reviews, identifying areas for improvement and implementing strategies for staff development.
Team Led Paediatric Dietitian
Belfast Health and Social care Trust
Belfast, Antrim
09.2019 - 10.2025
Cystic Fibrosis and Complex Needs paediatric dietitian in Royal Belfast Hospital for Sick Children
Band 7 NHS role
Team lead for operational matters such as eprocurement, dietetic support workers, and the 7 day week Milk Kitchen service, as well as clinical supervisor for band 6 staff
Progressed and completed (led on) community blended diet policy with MDT for provision of blended diet via PEG in schools in BHSCT
Assistant Service Manager interim
Belfast Health and Social Care Trust
Belfast, Antrim
05.2024 - 06.2025
Band 8a NHS post
Cover for maternity leave, this interim post involved me leading a team of paediatric dietitians in the NI regional children’s hospital
I successfully secured funding for the service via charitable funds to improve dietetic staffing in the oncology unit, completed a business case for cardiology funding and restructured the service to develop an acute and community service to improve efficiency
Responsible for the milk kitchen and day to day operation of same which is a 7 day week service
Dealt with complaints in a timely manner
Responded to adverse incidents with MDT collaboration to improve future service response
Supported staff during the roll out of electronic records- Encompass
Led on the development of new blended diet policy and formula preparation policy
Supervised clinical staff
Band 6 Paediatric Dietitian
Belfast Trust- RBHSC
Belfast, Antrim
05.2016 - 09.2019
Wide range of clinical experience including cystic fibrosis, oncology, respiratory, general medical and complex needs
Supervisor of support service staff (band 3)
Significant MDT collaboration and working
Set up dietetic complex need clinic with consultant paediatrician to improve service to patients
Band 5/6 dietitian (1 day band 6, 4 band 5)
Southern Health and Social Care Trust
Craigavon/Newry, Armagh
12.2012 - 05.2016
Basic grade dietitian with 1 day per week band 6 paediatric dietitian from 2014
Covering acute adult medical and surgical wards and community and acute paediatric wards and clinics
Covered adult mental health unit
Cardiac rehab talks
Student training
Band 5 Dietitian
South Eastern Health and Social care Trust
Belfast , Antrim
10.2012 - 12.2012
Temporary contract, left to move to southern trust
Band 5 dietitian
Western Health and Social Care Trust
Derry , Londonderry
12.2011 - 10.2012
Basic grade dietitian
Band 5 dietitian
Northern Health and Social Care Trust
Coleraine , Antrim
10.2011 - 12.2011
Education
Paediatric Module 2, 4 and 5 - Dietetics
Plymouth university
Plymouth
01.2017 - 12.2021
Bachelor of Science - Dietetics
Ulster University
Coleraine , Antrim
06.2011 - 06.2011
GCSEs -
Lurgan College
Lurgan
A-Levels -
Lurgan College
Lurgan
Skills
I am an HCPC registered Dietitian (DT26177) however I meet the criteria for CORU registration and happy to complete registration to the board prior to appointment
I have 14years 9 months clinical experience as a Registered Dietitian and almost 7 years experience leading a Team of dietitians and support staff in both a regional children’s hospital and in a trust wide community dietetics department, of which 2 years 8 months is at band 8a level
I have excellent clinical reasoning skills and communication skills and have successfully engaged with a wide range of stakeholders to include medics, speech and language therapy, senior managers, the Public Health agency and regional colleagues to promote the development of new pilot and recurrent funded services and new policies (preparation of formula on children’s wards, administration of blended diet via PEG in community and acute settings, establishment of a specialist oncology service for dietetics)
I have a wide knowledge base of adult and paediatric dietetics and have completed specialist paediatric modules on Metabolic, Neonatal and Cardiac elements of paediatric dietetics
I have experience in managing staff including those who are underperforming and have successfully supported staff through this process to a satisfactory outcome
I am a compassionate leader and believe in collaborative leadership, under my leadership staff have set up a tier 2 weight management clinic with excellent quality of life outcomes
I am currently collaborating with the PHA to roll out the Frailty Care Bundle across the NHSCT and have been asked to review regional training regarding falls and frailty
I am an organised person and have experience with managing operational workload with a clinical workload successfully
I provide regular supervision to staff under my leadership and give regular updates at staff meetings
I focus on a patient centred service
I have experience of submitting business cases for additional funding to dietetic specialist services
I have experience in resolving complaints in a timely manner
CARDIOTHORACIC SCRUB PRACTITIONER at St. Bartholomew's Hospital-Barts Health NHS TrustCARDIOTHORACIC SCRUB PRACTITIONER at St. Bartholomew's Hospital-Barts Health NHS Trust
Director of Health Coaching and Nutrition Services at Marathon Health (previously Everside Health)Director of Health Coaching and Nutrition Services at Marathon Health (previously Everside Health)