Rebecca White

• Meet clients to understand business objectives, workplace challenges and colleague requirements, ranging from individual consultations through to large-scale stakeholder engagement sessions.
• Lead workplace consultancy activities, including one-to-one interviews, workshops and focus groups. Translate findings into meaningful workplace recommendations and design briefs.
• Collaborate closely with design partners to develop workplace strategies, space plans, detailed drawings and visualisations for client presentations.
• Work alongside estimation teams and contract managers to accurately price projects and deliver commercially viable workplace solutions.
• Present design concepts, workplace strategies and project costs to clients, providing alternative solutions where necessary to achieve budgetary or operational objectives.
• Project manage front end of workplace fit out projects across the UK, ensuring brand consistency whilst tailoring individual spaces to reflect local culture and team requirements.
• Maintain up to date knowledge of workplace trends, including: employee wellbeing, accessibility and inclusivity, sustainability and evolving workplace legislation to inform project recommendations.
• Develop and present CPD sessions on workplace trends, generational differences and future workplace best practice to clients, architects, designers and industry partners.
• Conduct site visits throughout project delivery, ensuring quality standards are maintained and managing client expectations throughout the programme.
• Build long-term client relationships, contributing to a high level of repeat business through consistent service delivery and trusted consultancy support.
• Support marketing and business development activities through case study creation, project photography coordination and content development.

Skills Gained:

• Strong workplace consultancy and stakeholder engagement skills, from individual interviews through to presentations and workshops for large groups.
• Ability to interpret complex or ambiguous briefs and translate them into practical, client focused workplace solutions.
• Comprehensive understanding of workplace design, fit-out delivery and operational realities of construction projects.
• Excellent relationship management skills across clients, architects, designers, contractors and internal project teams.
• Strong analytical and problem solving abilities, balancing user experience, commercial considerations and project constraints.
• Detailed understanding of workplace best practice, accessibility, inclusivity and employee wellbeing principles within the workplace.

• Built and maintained strong relationships with manufacturers and subcontractors to ensure competitive pricing, product availability and reliable project delivery.
• Produced detailed furniture proposals for fit-out projects across various sectors, including compliant tender submissions and value-engineered alternatives to meet client budgets.
• Liaised directly with clients on projects, taking detailed briefs and recommending suitable solutions based on project requirements and workplace needs.
• Conducted site surveys and furniture audits to ensure product suitability, accurate quantities and successful installation within existing spaces.
• Coordinated showroom visits with manufacturers to assist clients in selecting finishes, specifications and furniture solutions.
• Managed furniture procurement processes, placing orders and ensuring all costs were accurately recorded for monthly cost control reporting.
• Monitored delivery schedules and working closely with project managers to ensure furniture installations aligned with programme requirements.
• Kept abreast of emerging furniture trends, products and workplace solutions to provide informed recommendations to clients.
• Collaborated with key stakeholders including architects, designers, building surveyors and sub contractors to ensure a smooth delivery for the client.

Skills Gained:

• Strong stakeholder communication skills, ensuring projects were delivered on time and within budget.
• Furniture project management and installation coordination experience.
• Quickly developed expertise within a new sector and product category.
• Ability to provide multiple design and commercial solutions to suit varying client requirements and budgets.
• Enhanced commercial awareness through procurement, supplier negotiation and cost management activities.

• Managed a variety of accounts within the Print & Software Industry upwards of £400,000 in gross margin.
• Managed accounts situated globally, mainly within the Security Print sector but also beyond.
• Built long lasting relationships with both customers and suppliers.
• Advised on the design of various print products, ranging from marketing products to certificates according to the customer’s branding.
• Liaised with suppliers and searching for new suppliers to ensure the best prices and lead times to fulfil customer needs.
• Managed various projects across the full client base to completion, for both printed products and software solutions.
• Actively searched for new leads, as well as following up on any web or telephone enquiries.
• Used social media channels to engage with clients to promote services, new ranges, and events.
• Resolved any problems quickly and effectively to ensure important deadlines are met.

Skills Gained:

• Strong project management skills.
• Quickly learning a new industry and extensive product portfolio in order to effectively offer products and solutions to customers.
• A growth in time management skills, especially in regards to international customers and suppliers.
• Software and data management skills.

• Managed a variety of different accounts ensuring to build and maintain a strong positive relationship with each customer.
• Gained client’s trust and build rapport in order to bring further business to the company.
• Clear and concise communication with good negotiation and influencing skills.
• Being fully conversant with a complete range and technical specifications of products in order to facilitate suitable procurement solutions to meet the customer’s needs.
• Managed and developed accounts with an annual turnover upwards of £500,000 whilst continually searching for new business.
• Used social media channels to engage with clients to promote services, new ranges, and events.
• Reactive to market trends as well as competitors’ activities, product ranges, strengths and weaknesses

Skills Gained:

• Strong customer relationship and account management skills.
• Strong presentation skills, hosting networking events for clients.
• Understanding and implementing an effective sales strategy for different sectors to facilitate their needs.
• Organising and managing premium overseas events for existing and perspective customers to give them further insight into the businesses products and operations.

• Closely monitored showroom and individual performances to meet KPIs.
• Attended site visits and measures in the homes of customers to build strong rapport and a mutual understanding of the project(s).
• Worked closely with the customer to help realise the client’s vision by producing 3D renders using in-house CAD software.
• A quick learner, rapidly picking up a wealth of knowledge on product and the industry.
• Liaised closely with management in order to maximise the showroom potential; delivering forecasts and making key decisions to boost team performance and morale.
• Worked with suppliers and trade to negotiate prices, align forecasts and organise delivery requirements.
• Implemented two full showroom refits, as well as frequent setting changes.

Skills Gained:

• Developed a natural ability to converse and connect with any client.
• Exceptional negotiation and sales skills.
• Contributed towards management plans and forecasts.
• Applied fundamental design knowledge and migrated this to an interior design workflow.
• Adapting feedback from clients and colleagues to maximise sales figures.

• Quickly understood product lines to help engage with customers needs.
• Dealt with any arising problems efficiently and with an ability to identify the most effective solution.
• Confident and friendly approach to customers and colleagues.
• Improved overall customer relationships and increased sales.
• Monitored and consistently achieved numerous KPIs over two departments.
• Maximised the use of promotions and seasonal events to drive profitable sales.

Skills Gained:

• Strong communication skills built around maintaining positive customer relations.
• Ability to work under pressure to deliver strict deadlines for customers and colleagues.
• Team leading and management qualities gained and comfort in taking on large responsibilities.
• Understanding of numerical information and retail jargon such as interpreting personal and team KPIs.