Summary
Overview
Work history
Education
Skills
Timeline
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Rebecca Watkins

Rebecca Watkins

Penzance,United Kingdom

Summary

Change management leader with a proven track record of implementing effective, people-centric strategies, that maximise user adoption and drive measurable results. Expertise in fostering a culture of adaptability, advising senior leadership, and delivering organisational benefits. Recognised for exceptional communication skills and collaborative approach that cultivates sustainable success.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work history

Change and Engagement Lead

Seasalt Ltd
Falmouth, Cornwall
06.2019 - Current
  • Developed eight business and change analysts to support digital transformation initiatives.
  • Executed change strategies to maximise user adoption and ROI across Microsoft D365, Dayforce, and Modern Data Platform programmes.
  • Implemented business process management framework featuring online catalogue and governance.
  • Developed business cases to secure funding for improvement projects.

Business Solutions and Change Lead

Pinsent Masons
London
08.2017 - 03.2019
  • Headed a skilled team of five analysts focused on driving transformation across global programmes.
  • Engaged with PMO head, business leaders, department heads, and fee earners to align change objectives with strategy
  • Change Lead on Oracle HR management system implementation for around 3,500 international colleagues, enabling replacement of seven existing systems with a single solution.

Business Change Project Manager

Financial Ombudsman Service
London
10.2013 - 07.2017
  • Managed diverse business projects throughout all phases of project management lifecycles, with budgets from £500K to £1M.
  • Directed change and engagement activities for comprehensive firm-wide transformation programmes, successfully embedding technology, process, and organisational changes.

Prior roles span change and project delivery, including 5 years consulting experience with KPMG.

Education

Advanced Diploma Psychotherapy - Psychology

The Gestalt Centre
London
09.2013 - 09.2014

BSc Cell & Molecular Biology - Sciences

Kingston University
Kingston upon Thames
09.1991 - 07.1994

Skills

  • Change strategy and delivery
  • Stakeholder engagement
  • Communication planning
  • Agile and waterfall methodologies
  • Continuous improvement and benefits

Timeline

Change and Engagement Lead

Seasalt Ltd
06.2019 - Current

Business Solutions and Change Lead

Pinsent Masons
08.2017 - 03.2019

Business Change Project Manager

Financial Ombudsman Service
10.2013 - 07.2017

Advanced Diploma Psychotherapy - Psychology

The Gestalt Centre
09.2013 - 09.2014

BSc Cell & Molecular Biology - Sciences

Kingston University
09.1991 - 07.1994
Rebecca Watkins