A hard working and motivated HR professional who wishes to pursue a career in Business Partnering. Confident and driven team player who continuously challenges themselves to deliver at the highest standard. Successful at managing multiple priorities with a positive attitude and delivering within agreed timelines. An accountable and enthusiastic individual who builds strong and trusting professional relationships with stakeholders.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
People Support Integration Lead
Rathbones Group Plc
10.2024 - Current
Managing and leading a team of 2 HR employees, ensuring appropriate work distribution and engagement whilst managing competing priorities.
Supporting the wellbeing of the team and ensuring they remain motivated and committed during demanding periods of increased workload, to prioritise the key tasks and set realistic timelines and expectations.
Gathering and refining the data for 2 organisations in order to successful calculate and draft 350+ Appendix A files, outlining employees redundancy package details.
Ensuring a quality check is in place for Settlement Agreements being requested so the team get the correct figures and reward data when drafted the settlements.
Working closely with the HRIS team to utilise their expertise to create a fit for purpose, one source of truth tracker to keep on top of the redundancy changes and help as a start point for the migration templates.
Providing monthly insights to various teams through numerous report requests on a monthly basis and also ensuring regular communication with key stakeholders to ensure smooth transfer of information and a collaborative approach to tasks.
Building close relationships with multiple teams to ensure processes are clear and defined. Improving on these processes in real time if decisions change and ensuring all stakeholders are clear on their responsibility within the process.
Resolving any issues that arise throughout the project, by working with colleagues throughout the people team to identify the best course of action and ensure this is communicated effectively to resolve any dissatisfaction.
Overseeing the outplacement process, ensuring requests are processed in a timely manner and employees are made aware of the options available to them through this. Liaising with Renovo directly to discuss engagement and progress of the participants.
HR Advisor
Tony Blair Institute for Global Change
08.2022 - 04.2025
Assisting line managers in understanding, and optimising our TBI processes, policies and procedures. Including preparing and presenting induction sessions to new managers on their HR responsibilities to ensure they are embedded within the team.
Supporting HRBP with all employee relations cases, including absence concerns, performance issues, probation's and formal grievance and investigation procedures.
Lead contact for the business regarding work experience and intern requests. Supporting stakeholders across the institute with bringing in work experience candidates and interns, preparing and issuing the necessary paperwork and NDAs and also ensuring onboarding is smooth.
Supporting HR Business Partner on all change and restructuring programmes (Globally) from the initial idea all the way through to ensure a smooth exit for the employee. Involved through the planning stages, creating a comms plan, the initial briefing calls with managers, consultation meetings, preparing all necessary paperwork and keeping all data sources up to date and accurate. Acted as the key contact for the at risk population to ask questions and provide support and feeding back any trends to the HRBP and Senior Leadership.
SME for the new system integration- Creating and presenting demos of the new HR system (Workday) to the entire people department and Senior Executive Team, demonstrating some of the main capabilities of the system and aspects which would be most used by managers. Helping to embed the new system once it was launched and supporting colleagues and stakeholders with queries and concerns during the implementation period as they learned the system. Providing feedback to the project lead on what was working and what wasn't and providing some improvement suggestions based on my experience with using the system previously. Creating and maintaining SoPs for team members to refer to for standardisation and best practice.
Supporting in all aspects of the employee journey from onboarding to performing exit interviews with leaver, to gain insights to help improve employee retention rates.
Recruitment Partner
ACCA
06.2021 - 07.2022
Managing the full recruitment cycle for roles of all levels across the business globally including; job briefing, advertising strategy, partnering with agencies when required, candidate screening, interviews, formal offers being drafted and issued and onboarding new hires onto our system.
Supported with the implementation of a new HR recruiting system and helped embed this into the organisation, listening to feedback and relaying this to the project team when necessary.
Educating and assisting hiring managers throughout the recruitment process by supplying them with the necessary tools and guidance to make the best hiring decisions and develop their overall recruitment strategy.
Raising awareness to the business of the importance of inclusion and diversity initiatives and ensuring they are being considered when recruiting for each vacancy.
Managing purchase orders via our finance system to ensure all suppliers are paid correctly and in a timely manner, whilst also working to set budgets available.
Leading the volume recruitment within our customer services team and working to strict deadlines for training groups. Helping the leadership team build a better overall strategy for their intakes and the progression routes within the department.
Providing candidates with detailed feedback to help support them with their future applications.
Managing candidate onboarding and background screening to ensure a great first day experience in the business and liaising with HR team to handover employee journey.
HR Administrator
ACCA
11.2019 - 05.2021
First point of contact to the business for all transactional and operational HR related queries for employees in the 44 countries we operated in. Assisting in all areas of employee life cycle from onboarding to exit.
Monthly payroll duties and checks to ensure system is fully up to date each month and all employees are paid accurately and on time. Multiple cut offs and payment dates as each international payroll had different requirements.
Educating line managers on HR policies and processes and implementing best practice through drop in sessions and building stakeholder relationships internally.
Supporting the ER team with multiple global restructures by issuing and managing all consultation invites and outcome letters, managing trackers and supporting managers and employees with all queries throughout the change period.
Managing ad hoc HR projects throughout the business whilst also keeping on top of BAU responsibilities.
Collating and reviewing absence data monthly to recognise any trends or peaks in the data and presenting this to the leadership team.
Training and mentoring new team members to ensure they had all the knowledge and tools required to be successful in the role.
Resourcing Assistant (Secondment)
ACCA
04.2019 - 10.2019
Global Customer Service Team Manager (Secondment)
ACCA
07.2018 - 04.2019
Managed the performance, absence, conduct and behaviours of a team of 10 advisors and a team coach.
Lead and supported on numerous disciplinary meetings in line with HR policies.
Received and resolved customer complaints escalated by staff.
Achieved 5 star best company score for the team and as a manager, the highest score amongst my peers.
Supported with team members growth and development into new roles within the department and wider organisation, and supported getting internal opportunities for them to build their knowledge and skills.
Lead in recruiting new advisors and team coaches into the department and the creation of the hiring strategy.
Reinvented the induction process for new advisors by working with the training team to ensure the training was comprehensive and remained relevant for each intake to set each group up for success and maximise the internal talent we had within the team.
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