Rebecca Wade
Summary
Results-oriented professional with a proven track record of implementing impactful strategies that drive revenue growth, foster customer relationships, and enhance brand awareness. Demonstrates exceptional communication skills, deep product knowledge, and effective customer engagement. Adept at making critical decisions in challenging situations. A flexible and creative team player who excels both independently and in collaborative environments.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Operations & E-commerce Assistant
Bling King London
01.2025 - 03.2025
- Played a crucial role in growing the company''s e-commerce presence, contributing to significant revenue growth and increased brand visibility.
- Delivered high-quality customer service through Zendesk, managing a high volume of inquiries, order issues, and returns across multiple e-commerce platforms.
- Managed and optimized the company’s eBay store, including product listings, pricing strategies, and promotional campaigns to drive traffic and increase sales.
Sales Administrator
Brandelity
03.2022 - 03.2024
- Created an efficient customer order tracking system to ensure accuracy and timely deliveries.
- Oversaw daily warehouse operations, ensuring smooth and efficient fulfillment processes.
- Regularly collaborated with the team to develop and refine sales strategies and promotional plans.
Business Advisor
Cubefunder
09.2021 - 02.2022
- Contacted website applicants, establishing rapport with new and returning clients.
- Entered data into the system while interacting with customers and managing multiple leads.
- Analyzed financial accounts and bank statements to evaluate business risk and affordability.
Senior Sales Consultant
Molton Brown
03.2018 - 07.2021
- Expanded CRM database by 337% within 12 months.
- Monitored weekly store inventory reports and daily KPI metrics.
- Boosted sales growth from £41,764 to £73,044 over two years.
Owner
05.2018 - 02.2019
- Enhanced organic traffic and rankings through the creation of high-quality SEO descriptions.
- Developed an Excel-based sales profit tracker, reducing weekly workload by 3 hours.
- Achieved optimal product sales by aligning with defined sales metrics and objectives.
Education
AS/A-Levels - Business Studies, Photography
Windsor Girls' School
01.2014 - 01.2016
GCSE - English, Maths, Science, Geography, French, Art, Drama
Windsor Girls' School
01.2011 - 01.2014
Skills
- Problem-solving
- Multitasking
- Time management
- Written communication
- Verbal communication
- Interpersonal skills
- Team player
- Collaboration
- Computer systems proficiency
- Microsoft Office
- Customer Service
- Business Intelligence
- Independent Work Ethic
- Organizational Skills
- Strategic Planning
- Documentation & Reporting
- Creative Thinking
- Critical Thinking
- Research Skills
- Market Analysis
- Negotiation
- People-Oriented
- Excellent Communication
- Customer Relationship Building
- Teamwork
- Process Improvement
- Search Engine Optimization
- Phone Management
- Email Management
Accomplishments
- Online E-Business, Owner, 05/01/18, 02/01/19
- Enhanced organic traffic and rankings through the creation of high-quality SEO descriptions.
- Developed an Excel-based sales profit tracker, reducing weekly workload by 3 hours.
- Achieved optimal product sales by aligning with defined sales metrics and objectives.
Timeline
Operations & E-commerce Assistant
Bling King London
01.2025 - 03.2025
Sales Administrator
Brandelity
03.2022 - 03.2024
Business Advisor
Cubefunder
09.2021 - 02.2022
Owner
05.2018 - 02.2019
Senior Sales Consultant
Molton Brown
03.2018 - 07.2021
AS/A-Levels - Business Studies, Photography
Windsor Girls' School
01.2014 - 01.2016
GCSE - English, Maths, Science, Geography, French, Art, Drama
Windsor Girls' School
01.2011 - 01.2014
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