Rebecca Thirtle
Richmond Upon Thames ,RIC
Summary
I am a confident, approachable, and conscientious professional with over 4.5 years’ experience in Higher Education administration, and have proven ability in building strong, trusted relationships and communicating clearly and effectively with stakeholders at all levels. I'm driven by a genuine commitment to supporting people, with experience across policy guidance, recruitment and talent acquisition, and delivering tailored, customer-focused services to managers, candidates, staff, and the wider public.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
TSS (HR) Administrator
University of Bristol
Bristol
2022.09 - Current
- High volume processing, supporting temporary recruitment processes across the University; including contracting & onboarding, and end to end recruitment, adhering to strict University/UKVI compliance policies and procedures.
- Recruited and managed Admin and Clerical Temp pool to ensure effective staffing for all role requirements, achieving 64% duration extensions of assignments I matched to.
- Introduced and co-led recruitment project into team; overseeing the shortlisting and interviewing of candidates for FSTA Student Administrators, ensuring a robust candidate pool.
- Maintained accurate records, spreadsheets, and worker recourses on database with exceptional attention to detail.
- Fostered interdepartmental relationships to enhance communication and collaboration across the university.
- Administered payroll duties for timely and accurate salary disbursement.
GO Wales Project Assistant
Cardiff Metropolitan University
Cardiff
2022.02 - 2022.09
- Promoted student engagement at events, resulting in increased project sign-ups.
- Provided timely support and assistance to Project Manager, leading to successful project completions.
- Utilised databases to generate reports and analyse data, driving insights for program improvement and providing valuable insights to the management in generating targets .
- Monitored budgets to prevent overspending or misallocation of funds, to ensure spending was effective.
- Managed social media platforms, creating engaging content to boost interaction with students and local employers.
Student Services Front Desk Assistant
Cardiff Metropolitan University
Cardiff
2021.09 - 2022.02
- Served as first point of contact for diverse inquiries, delivering exceptional customer service.
- Ensured compliance with data protection regulations while resolving inquiries through multiple channels.
- Maintained accurate student records in a central database, improving overall data integrity.
- Fostered robust relationships with a range of stakeholders throughout the University.
Customer and Sales Assistant
Next Retail
Witney, Oxfordshire
2017.12 - 2019.09
- Provided seasonal support during peak sales periods.
- Provided high-quality customer service, fostering positive relationships with a diverse clientele.
- Developed teamwork and leadership skills by taking on additional responsibilities within departments.
Education
Bachelor of Science - Human Geography
Cardiff University
Cardiff 2018.09 - 2021.07
A-Levels - Geography, Economics, English Literature
The Wood Green School
WitneyGCSEs -
The Henry Box School
Witney07.2015
Skills
- Effective written and verbal communication
- Strong organisation and time management
- Stakeholder management & engagement
- Teamwork, collaboration and leadership
- Recruitment, interviewing and candidate management
- Data handling, inputting and manipulation
- Proficiency using MS Office Suite, Database, and ATM Systems
Affiliations
- Reading
- Committed to volunteering, assisting in organising charity events for various causes, including PAWS GIST cancer research.
- Enjoy going to the gym
Timeline
TSS (HR) Administrator
University of Bristol
2022.09 - Current
GO Wales Project Assistant
Cardiff Metropolitan University
2022.02 - 2022.09
Student Services Front Desk Assistant
Cardiff Metropolitan University
2021.09 - 2022.02
Bachelor of Science - Human Geography
Cardiff University
2018.09 - 2021.07
Customer and Sales Assistant
Next Retail
2017.12 - 2019.09
A-Levels - Geography, Economics, English Literature
The Wood Green School
GCSEs -
The Henry Box School