
Highly organised and dependable administrator with over 18 years of experience providing administrative, customer service and sales support. Strong background in maintaining accurate records, managing documentation, supporting day-to-day operations and delivering a professional service to both colleagues and customers. Proficient in Microsoft Office, CRM systems and digital filing, with a strong eye for detail and the ability to manage multiple priorities effectively. Now seeking a new challenge within an administrative role where extensive experience and a professional, efficient approach can make a positive contribution.
• Provide high-level administrative support to both customers and colleagues
• Maintain accurate records, documentation and digital filing systems in line with business requirements
• Support sales administration processes and assist with day-to-day operational tasks
• Handle customer and internal queries professionally, ensuring a high standard of service
• Use Microsoft Office, CRM platforms and internal systems to manage information efficiently
• Prioritise a varied workload, meet deadlines and maintain accuracy across all administrative duties
Administrative support and office coordination
Customer service communication
Sales administration
Document control and records management
Microsoft Word, Excel and Outlook
CRM and database management
Correspondence and email handling
Digital filing and data accuracy
Workload prioritisation and time management
Professional communication and attention to detail