Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Rebecca Staples

Rebecca Staples

Eastleigh

Summary

Over 20 years of experience as a People Director, HR Consultant and HR Business Partner at HSBC, leading and delivering multiple strategic people-related projects. Able to successfully navigate within a complex, matrixed global organisation. A values-driven leader and colleague who actively empowers teams of HR professionals to drive high quality, sustainable solutions for the business. Builds strong trusted advisor partnerships with senior business leaders, demonstrating strong commercial acumen and problem-solving skills. Motivated by, and proven success, delivering outcomes that make a positive impact for people and the organisation. Significant experience working across the HR portfolio, but with specialisms in organizational development, culture development, change management and building strong working relationships.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Career Break - Time With Family

.
04.2023 - 03.2024

People Director

HSBC Group
09.2022 - 03.2023
  • Created the People Strategy 2023 for Risk & Compliance c.16k FTE globally
  • Delivered strategic Resourcing project to resolve critical issues within a specific business area (c.4k FTE globally)
  • Outcomes included standardised reporting and improved candidate pipelines
  • Organisational Design delivery for all People-related elements
  • Outcomes included an assessment of the people risks and opportunities of different business designs
  • Created the 2023 Talent plan (for c.16k FTE globally), endorsed by Risk & Compliance ExCom., lead for a 6-month global Organisational Design programme
  • Culminated in approval of specific business design changes by the CEO, Commercial Banking and the CEO, HSBC
  • Mobilised the exit process following the demise of specific business teams, including the exit of members of the ExCom
  • Transformation programme timelines and target exit numbers achieved
  • Ad hoc support to the CEO e.g Produced employee COVID status reporting globally
  • People Committee – Managed the governance along with paper inputs/presentation
  • Talent Team Relationship Management – Drove increased discipline regarding Talent-related activities
  • Streamlined communications between Talent and the HR Business Partners across the business
  • Employee Engagement Surveys – Delivered results analysis, reports, and presentations across the business
  • Partnered with Communication teams across the business to cascade insights and support the business in responding to the results.

Global HR Lead Consultant (Director)

HSBC Group
03.2020 - 09.2022
  • Led a team of HR Consultants (c.23 FTE) to delivery strategic projects across two business areas: Global Commercial Banking & Global Banking & Markets (c.34k FTE globally)
  • Coordinated and streamlined the delivery of the Annual Performance & Reward Review on schedule
  • Development and delivery of the Annual Promotions Programme for Global Banking & Markets
  • Drove the agreement of affordability targets with the business to ensure expectations of business and candidates met
  • Partnered with the Talent teams to define their strategic outcomes and create a roadmap for delivery of work packages
  • Supported creation of Global Talent Playbook for use across the business
  • Partnered with the Head of Diversity & Inclusion to define the 2022 runway and HR Consultant support requirements
  • Outcomes included D&I metrics dashboard to measure the success of initiatives
  • Personally led TUPE projects e.g
  • C.800 FTE requiring legal entity changes for a specific business across the UK and Europe
  • Responsible for multiple TUPE projects delivered by my HR Consultant team
  • Employee Engagement Surveys – Delivered analysis, reports, and presentations, along with recommended actions to improve
  • Drove continual refinement and simplification of each stage of the process
  • Strategic Wind Down of Business "Playbook" development
  • Led the delivery with Employee Relations
  • Worked closely with 3 Global Heads of HR ahead of final sign off by the CEO of Markets
  • Culture & Behaviour Working Group lead for Conduct Reporting Programme
  • Ensured met commitments to internal and external regulatory stakeholders.

Global HR Consultant

HSBC Group
10.2019 - 03.2020
  • Defined and delivered the strategic people plans for the business (c.21k FTE globally)
  • Included building 90-day people plan reporting to track and measure progress.

Senior HR Business Partner

HSBC
03.2015 - 10.2019
  • Global Commericial Banking.....
  • Europe (c.8k FTE)
  • Supported Europe's development of a People agenda as well as partnering with the Head of business in his personal development and his overall ExCom team management
  • Drove Global Change programmes and the strategic people agenda for the business (c.20k FTE globally)
  • Conduct Workstream lead for Culture & Behaviours Pillar for the Global Conduct Programme
  • Supported Global Head of HR in drafting and submitting strategy papers for People & Risk Committees
  • Continued to function as Global Resourcing Relationship Manager for the business
  • Supported scorecard creation & ongoing measurement of ExCom / CEO performance documentation
  • Coordinated with HR specialist teams to develop, communicate and deploy initiatives e.g
  • Anti-Money Laundering training; Organisational Design; Strategic transformation programmes; Job Catalogue creation and maintenance; People-related Risk reporting.

Global Resourcing Relationship Manager

HSBC Group
10.2014 - 03.2015
  • Created the resourcing runway, along with the first global resourcing analytics reporting suite for the business (c.20k FTE globally) to track recruitment against headcount and improve forecasting
  • Hosted Global Recruitment Forum with Country/Regional Heads of HR Commercial to provide improved communication of initiatives/deployments
  • Included Executive Resourcing and outsourcing partner/s
  • Prepared Senior Onboarding programme launch proposal for the business' People Committee
  • Elements adopted across HSBC globally.

Head of Talent & Resourcing (Director)

HSBC Bank
01.2013 - 10.2014
  • Led a team of Talent & Resourcing Specialists (c.15 FTE) across the UK & Continental Europe (c.55k FTE) and management of a £9m budget
  • Negotiated competitive compensation packages that retained key talent and attracted top talent.

Senior Talent Specialist

Talent, HSBC
11.2010 - 12.2012
  • Designed and delivered actionable talent strategies
  • Analysed and reported key HR metrics monthly to senior management, resulting in improved decision-making.

Senior Sourcing Specialist

HSBC Bank
10.2009 - 11.2010
  • Created sourcing strategies and provided analytics to senior management which resulted in improved recruitment forecasting and fulfilment of recruitment targets across UK & Europe (c.55k FTE).
  • Streamlined recruitment processes by implementing effective applicant tracking systems and organizational tools for increased efficiency.
  • Increased diversity within the organization by implementing inclusive recruiting strategies to attract a wide range of talent.
  • Partnered with HR teams to develop attractive compensation packages for new hires, ensuring competitiveness within the market.
  • Analyzed recruitment metrics regularly to identify trends and areas for improvement in sourcing strategies or processes.

Chief Operating Officer, HR Resourcing

HSBC Bank
01.2009 - 10.2009
  • Operating plan and budget management for a team of HR Resourcing professionals to successfully implement initiatives across the UK (c.40k FTE)


Additional Work History

HSBC & American Express
09.2001 - 01.2009
  • Additional career history is available as required. These include details of other roles undertaken within HSBC and American Express.

Education

Master of Science - Occupational Psychology

University of Nottingham Business School
Nottingham, NGM
06.2001

BA & MA - Experimental Psychology

University of Oxford, St Anne's College
Oxford, OXF
06.2000

Skills

  • HR Strategic Planning
  • HR Business Partnering
  • Project Management
  • Team Management
  • Change Management
  • Matrix Management
  • Talent Management
  • Recruitment
  • Employee Relations
  • Transformation
  • Workforce Planning
  • Employee Engagement Strategies
  • Organizational Development
  • Problem-Solving
  • Data Analysis & Reporting

Accomplishments

HSBC Accelerated Female Leadership Programme

September 2022 - September 2023

Nominated for and completed 1-yr Global Talent

programme for Director-level female talent.


HSBC Next Generation Development Programme

September 2009 - September 2010

Nominated for and completed 1-yr Global Talent

programme for future leaders.

Certification

British Psychology Society Member


British Psychological Society - Division of Occupational Psychology:

  • Level A & Level B Certificates in Occupational Testing
  • Registered Qualification in Test Use (RGTU)

Timeline

Career Break - Time With Family

.
04.2023 - 03.2024

People Director

HSBC Group
09.2022 - 03.2023

Global HR Lead Consultant (Director)

HSBC Group
03.2020 - 09.2022

Global HR Consultant

HSBC Group
10.2019 - 03.2020

Senior HR Business Partner

HSBC
03.2015 - 10.2019

Global Resourcing Relationship Manager

HSBC Group
10.2014 - 03.2015

Head of Talent & Resourcing (Director)

HSBC Bank
01.2013 - 10.2014

Senior Talent Specialist

Talent, HSBC
11.2010 - 12.2012

Senior Sourcing Specialist

HSBC Bank
10.2009 - 11.2010

Chief Operating Officer, HR Resourcing

HSBC Bank
01.2009 - 10.2009

Additional Work History

HSBC & American Express
09.2001 - 01.2009

Master of Science - Occupational Psychology

University of Nottingham Business School

BA & MA - Experimental Psychology

University of Oxford, St Anne's College

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Rebecca Staples