Rebecca Spencer

• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.
• Engaged with customers to better understand needs and deliver excellent service.
• Following company policies and procedures.

Managers email - Jessebraznell@hotmail.com

• Complied with health and sanitation practices and procedures.
• Ensuring that the clothes and items donated are up to standard, safe, and categorised.
• Handling gift aid items.

• Followed sanitisation, health and hygiene regulations.
• Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
• Swept, vacuumed, polished and mopped hard floors within establishment.
• Managed daily cleaning and maintenance of office buildings, including dusting, vacuuming, and mopping.