Overview
Work history
Education
Skills
Timeline
Generic

Rebecca Sheridan

Paisley,Renfrewshire

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work history

Sales Assistant

Dunelm
Paisley, Renfrewshire
11.2022 - Current
  • Prepared attractive merchandising displays to showcase promotional products.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Delivered outstanding customer experiences through attentive care and faultless service.
  • Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.

Care Support Worker

The Richmond Fellowship
Paisley, Renfrewshire
06.2019 - 12.2021
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Monitored patient symptoms and progress to boost health outcomes.
  • Drafted detailed case reports and highlighted important information.
  • Engaged in outreach visits to interact with vulnerable families and provide compassion and respect.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Delivered on care plan goals while responsibly managing client budget.
  • Met needs of clients with learning difficulties and handled challenging behaviours.

Waitress/Bartender

Kilty Kilty
Paisley, Renfrewshire
01.2017 - 05.2019
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Verified customer age and information to determine eligibility for alcohol consumption.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
  • Maintained bar stocks, replenishing daily as necessary.
  • Completed end-of-day cleanup to reset bar for next day.
  • Supported serving staff with fast, accurate beverage preparation.

Sale Advisor

Superdrug
Glasgow, Glasgow City
02.2015 - 12.2016
  • Delivered outstanding customer experiences through attentive care and faultless service.
  • Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
  • Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue.
  • Accepted card, cash and cheque payments in POS register system.
  • Boosted product sales by offering selection guidance to customers.
  • Totalled bills using maths skills and maintained accurate till count.

Food Server

McDonald's
04.2013 - 01.2015
  • Accurately received and processed orders, noting dietary requirements to maintain customer satisfaction.
  • Plated finishing elements such as salads, garnishes and sauces prior to service.
  • Rotated stock in temperature-controlled storage areas for safe food service.
  • Performed stringent cleaning and disinfecting processes.
  • Used kitchen equipment as instructed and to safety protocols.
  • Observed health and hygiene standards to minimise food contamination.

Education

Scottish Qualifications Certificate -

Johnstone High School
Renfrewshire
08.2008 - 06.2012

Higher National Diploma -

West Collage Scotland
Paisley
08.2021 -

Skills

  • Self-motivated
  • Outgoing and enthusiastic
  • Outstanding customer service
  • Money handling
  • Excellent timekeeping
  • Customer assistance

Timeline

Sales Assistant

Dunelm
11.2022 - Current

Higher National Diploma -

West Collage Scotland
08.2021 -

Care Support Worker

The Richmond Fellowship
06.2019 - 12.2021

Waitress/Bartender

Kilty Kilty
01.2017 - 05.2019

Sale Advisor

Superdrug
02.2015 - 12.2016

Food Server

McDonald's
04.2013 - 01.2015

Scottish Qualifications Certificate -

Johnstone High School
08.2008 - 06.2012

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Rebecca Sheridan