Rebecca Scaife
Bingham ,Nottingham
Summary
I’m a results driven manager with strong experience in a fast paced environment.While My current role focuses on retail operations, I’m confident that My skills in identifying loss drivers, using data to find solutions, and working with stakeholders are highly transferable to loss prevention. I enjoy leading teams, creating a culture of accountability, and doing the right thing. I’m particularly passionate about people led loss prevention, as I believe engaged teams and the right behaviours are key to reducing risk and driving improved long term performance through a positive working culture.
Overview
11
11
years of professional experience
Work history
Team manager
Marks and Spencer
Newark , Nottinghamshire
2021.03 - Current
- Oversee end to end operation of the store as Duty Manager
- Lead and manage, In Store Bakery, driving product quality, availability, and compliance with food safety standards
- Accountable for store Operations, including stock flow, stock accuracy, net waste, replenishment, and back of house efficiency
- Act as Lead Team Manager, assuming full store accountability in the absence of the Store Manager
- Support and lead internal and external visits, ensuring the store is always audit and visit ready
- Drive team engagement, performance, and development through coaching and clear leadership
- Ensure compliance with company policies, health & safety, and food safety regulations
- Maintain high levels of stock accuracy through effective controls, regular reviews, and team accountability
- Conduct and support investigations into stock loss, process failures, and potential internal or external theft.Managing cases in line with company policy
Team support Manager
Marks & Spencer’s
Netherfield , Nottinghamshire
2019.09 - 2021.03
- Lead and supervise the team during shifts, ensuring smooth daily operations
- Prioritised workload effectively, optimising time management.
- Embedded positive, customer focused culture.
Customer assistant
Marks and Spencer’s
Netherfield , Nottinghamshire
2014.11 - 2019.09
- Provided excellent customer service
- Handled returns and exchanges efficiently maintaining high standards of service
- Improved customer relations by promptly addressing queries and concerns.
- Extra responsibility- Loss prevention Reducing stock and cash loss by reviewing reports to identify suspicious transactions and investigating discrepancies
Education
GCSEs -
TootHill School
Bingham Skills
- Operations & KPI Delivery
- Loss Prevention & Shrink Reduction
- Stock Control & Inventory Accuracy
- Data Analysis & Commercial Insight
- Team Leadership & Development
- Risk Management & Compliance
- Performance Management
- Process Improvement
- Stakeholder Collaboration
Key Achievements
- Forecasting & Stock Control Improvement:
Responded to increased stock volumes driven by forecast changes by analysing performance data and working with FSST to review category forecasts. Improved net waste from -2.9% to -1.2% supporting delivery of end of year KPI Targets.
- Stock Take Leadership:
Successfully led and coordinated regional stock takes, providing guidance and support to all stores to ensure accuracy and efficiency.
- In-Store Bakery Turnaround:
Cut waste from 30% to below the 13% business target by repurposing surplus stock, gaining senior approval and rolling out across other stores within the region.
Timeline
Team manager
Marks and Spencer
2021.03 - Current
Team support Manager
Marks & Spencer’s
2019.09 - 2021.03
Customer assistant
Marks and Spencer’s
2014.11 - 2019.09
GCSEs -
TootHill School