Summary
Overview
Work history
Education
Skills
Timeline
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Rebecca Sampson

Forfar,Angus

Summary

I have worked at Brechin Garden centre for 15 years. I started in the coffee shop, front of house. Going into the kitchen 14 years ago. It is a very busy job. Preparing food, ready for service. I enjoy being busy and delivering a good service for the customers.

The job involves, food handling,food preparation, Stock rotation, fridge management, wastage,etc.

Keeping the kitchen a clean safe environment at all times.

I am a reliable member of staff and enjoy being a team player.

Also I worked at the Park Hotel for 10 years.

I worked front of house as a bartender and waitress. Handling money, taking food orders etc.

I would be a great addition to a busy business. I am hard working, reliable, friendly.

Overview

25
25
years of professional experience

Work history

Kitchen Assistant

Brechin Garden Centre
Brechin , Angus
09.2008 - Current
  • Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Used kitchen equipment as instructed and to safety protocols.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Checked equipment state to identify and report faulty machinery for repair.

Bartender, Waitress

Panmure Arms
Edzell, Angus
10.2012 - 05.2015
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Maintained bar stocks, replenishing daily as necessary.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Bartender, waitress

The Park Hotel
Montrose, Angus
06.1998 - 04.2008
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.

Education

NVQ Level 3 - Hospitality

Scottish vocational qualification
Angus
12/2004 - 04/2005

Skills

  • Quality Control
  • Chef support
  • Kitchen station cleanliness
  • Meal packaging and preparing
  • Kitchen station organisation
  • Waste management
  • Food storage
  • Food safety and rotation
  • High-volume dining
  • High-volume meal preparation
  • Order accuracy
  • Temperature checking
  • Safe food handling
  • Food Hygiene
  • Kitchen staff coordination

Timeline

Bartender, Waitress

Panmure Arms
10.2012 - 05.2015

Kitchen Assistant

Brechin Garden Centre
09.2008 - Current

Bartender, waitress

The Park Hotel
06.1998 - 04.2008

NVQ Level 3 - Hospitality

Scottish vocational qualification
12/2004 - 04/2005

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Rebecca Sampson