Rebecca Parkinson
Chichester,West Sussex
Summary
Very confident with the knowledge of maintaining a very organized working area. Have also been entrusted with counting the till at the end of the day and also in charge of making sure everything was locked up properly and made secure before leaving for the night. An experienced team player and feel very strongly that there should always be a positive work place environment, also being able to complete simultaneous tasks is very important as well.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Cleaner
The Bridge Inn
Houghton, West Sussex
03.2018 - 02.2019
- Worked quickly to complete cleaning within allotted timeframes.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Emptied and cleaned trash cans following procedures.
- Spot cleaned and sanitised high-touch areas.
- Restocked, refreshed and sanitised bathroom facilities.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Dusted countertops, ceilings and furniture for pristine environment.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Vacuumed carpeted areas and mopped hard floors.
- Used correct procedures to clean floors, communal areas and work spaces.
- Followed health and safety standards governing correct use of chemicals.
- Wiped down fixtures to remove built-up dust and maintain appearance.
- Cleaned surfaces to preserve professional standards and minimise infection risks.
- Coordinated and performed 5 cleaning jobs per day.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
Bar staff member
The Sportsman Inn
Amberley, West Sussex
05.2014 - 02.2017
- Ensured customer satisfaction by providing excellent service.
- Served customers to foster friendly atmosphere.
- Checked identification to maintain legal compliance.
- Assisted in training new staff, contributing to team efficiency.
- Handled cash transactions to ensure accurate accounting.
- Liaised with kitchen staff for seamless service delivery.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Rotated stock regularly, reducing waste from expired products.
- Restocked bar efficiently during busy periods.
- Kept records of tabs accurately, avoiding monetary discrepancies.
- Prepared beverages, ensuring consistent quality.
- Adhered to health and safety regulations strictly.
- Completed end-of-day cleaning duties, leaving bar ready for next day's trade.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained bar stocks, replenishing daily as necessary.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Cleared counters and disposed of waste and broken glass.
- Refused drinks service to guests without appropriate proof of age.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Handled and moved supplies between stores and bars for restocking and storage.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Inspected customer identification to verify age against legal standards.
- Followed food safety and hygiene requirements to protect guests.
- Supported serving staff with fast, accurate beverage preparation.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Managed over 100 cover's per day when in busy time
Shop assistant
Colin Woods
Amberley, West Sussex
05.2010 - 05.2013
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Conducted price checks at request of customers for clear communication on cost.
- Assisted customers in finding desired items to enhance their shopping experience.
- Built rapport with frequent shoppers to foster loyal customer base.
- Handled cash register efficiently, ensuring accurate transactions.
- Managed stock levels on shop floor for continuous product availability.
- Greeted every customer warmly, promoting friendly atmosphere.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Handled queries regarding products, providing detailed information as necessary.
- Guided customers to locate products or alternative items.
- Operated cash registers with accuracy and processed cash and card transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Worked energetically to maintain efficient operations during peak trading hours.
- Totalled bills using maths skills and maintained accurate till count.
- Requested and checked customer IDs at checkout for age-restricted products.
Education
GCSEs - GCSE
Steyning Grammar School
Steyning, West Sussex 09.2005 - 05.2010
Skills
- Money transactions
- Cash handling proficiency
- Store maintenance awareness
- Patience under pressure
- Basic mathematics
- Grocery product familiarity
- Effective multitasking
- Point of sale operation
- Flexible
- Cash handling
- Customer Service
- Attention to Detail
- Cleaning
- Excellent communication skills
- Credit card processing
Affiliations
- Love to read
- Swimming
Timeline
Cleaner
The Bridge Inn
03.2018 - 02.2019
Bar staff member
The Sportsman Inn
05.2014 - 02.2017
Shop assistant
Colin Woods
05.2010 - 05.2013
GCSEs - GCSE
Steyning Grammar School
09.2005 - 05.2010