Rebecca Panayiotou

Credit Solutions Litigation Department

Provide high-level secretarial and administrative support to a busy legal team of 11, including Partners, Solicitors, Trainees, and Paralegals. Trusted with a broad range of responsibilities and known for strong organisation, efficiency, and discretion. Key duties include:

• Comprehensive diary management and coordination of meetings
• Managing high volumes of incoming email correspondence (Microsoft Outlook)
• Handling incoming calls, resolving queries, or directing detailed messages to appropriate team members
• Opening, closing, and allocating legal files within the team
• Preparing and distributing monthly client reports
• Taking minutes in internal team meetings
• Filing court documents using CE-File portal
• Obtaining Land Registry documents including Office Copy Entries, Plans, and Title Deeds
• Booking travel and accommodation as required
• Coordinating departmental performance reviews and maintaining accurate records
• Managing onboarding and offboarding processes for new starters and leavers
• Sorting incoming post and tracking key dates
• Ensuring strict confidentiality is upheld at all times

Additional Responsibilities:
Manage a personal caseload of charging order matters, including:

• Opening and progressing files through the full charging order process
• Drafting and submitting Charging Order Applications to court
• Serving Interim and Final Charging Orders
• Registering Charges and Restrictions with HM Land Registry
• Managing billing and closing procedures

Commercial Litigation, Commercial Property & Personal Injury Departments

Provided comprehensive secretarial and administrative support across multiple departments, including Commercial Litigation (3 Partners/Solicitors), Commercial Property, and Personal Injury (3 Partners/Solicitors). Known for adaptability, attention to detail, and maintaining a high standard of confidentiality across varied legal practice areas. Key responsibilities included:

• Drafted and typed legal correspondence and documents via BigHand digital dictation system
• Managed high volumes of email correspondence using Microsoft Outlook
• Handled monthly billing: prepared, formatted, and sent client invoices
• Maintained diaries and scheduled key court and client dates
• Obtained Land Registry documents (Office Copy Entries, Plans, and Title Deeds)
• Opened and closed legal files, ensuring accurate compliance with firm procedures
• Adhered to Money Laundering Regulations and firm compliance protocols
• Prepared cases for trial, including assembling and formatting trial bundles
• Formatted court documents and correspondence using Track Changes and other editing tools
• Acted as a point of contact for clients both in person and over the phone
• Booked appointments, client meetings, and conferences with barristers
• Managed accurate filing, archiving, and retrieval of client files
• Participated in reception coverage as part of a monthly rota
• Performed general administrative duties including photocopying, scanning, and faxing

Litigation & Matrimonial Departments

Provided dedicated secretarial and PA support to two Solicitors and occasionally to Senior Partners at a medium-sized law firm. Worked across a range of litigation matters, including employment disputes, lease extensions, housing issues, and property litigation, while also supporting the Matrimonial Department and handling Charging Order files. The role demanded excellent time management, attention to detail, and the ability to perform under pressure.

Key Responsibilities:

• Typed legal correspondence and documents using N-Flow digital dictation
• Managed email communications via Microsoft Outlook
• Handled monthly billing and promptly issued client invoices
• Maintained diaries, tracked key deadlines, and coordinated appointments
• Obtained Land Registry documents (Office Copies, Plans, Title Deeds)
• Ensured compliance with Money Laundering Regulations
• Assembled and formatted trial bundles and court documents
• Used Track Changes for document editing and formatting
• Managed client data via Practice Management System
• Served as a client point of contact in person and by phone
• Scheduled client and barrister meetings/conferences
• Managed filing, archiving, and document retrieval
• Provided reception cover on a monthly rota
• Performed general administrative duties (photocopying, scanning, faxing)
• Maintained strict confidentiality at all times