Rebecca McLaren

I am extremely customer orientated and strive to provide the best customer experience that I can. This is reflected in the work that I have completed and backed up by the strong customer feedback.

I proactively manage my diary and work load, so I can easily adapt to urgent requests without negatively impacting my work. I will actively seek training on processes that I need upskilled on, as this aids my day to day work but, it will also allow me to support colleagues in training and sharing best practices. I encourage feedback, both positive and constructive, as I feel this is a great way to develop myself.

It comes naturally to me being able to communicate with stakeholders and I feel like I create an approachable environment to allow colleagues to come to me for support.

I strongly believe that these attributes would make me the ideal candidate for the Customer Account Team Manager Role.