Rebecca McKenzie
Bristol,United Kingdom
Summary
Results-driven professional with expertise in priority management, decision-making, and technical proficiency, complemented by advanced skills in Microsoft Office Suite and customer relationship management systems. Demonstrates exceptional interpersonal effectiveness and resilience under pressure, ensuring seamless project oversight, scope definition, and time scheduling to achieve client-focused goals. Adept at fostering strong client relations and delivering measurable outcomes through a goal-oriented approach, with a commitment to continuous improvement and operational excellence.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work History
Sales and Relationships Manager
SQEPtech
, United Kingdom
11.2024 - 03.2025
- Manage full sales cycles from outreach to close of business.
- Utilise systems such as Hubspot to manage relationships and interactions between internal teams and external clients and prospects.
- Engage with a range of stakeholders from HR professionals, L&D teams and C-suite's.
- Collaborate with internal and external teams to align on business values and project deliverables and requirements.
- Ensure timelines are met when delivering and implementing software to a range of organisations to align with overall business change goals.
- Increased sales of products through effective outreach and communication of unique selling points and benefits to fit with organisational needs.
Regional Sales Representative (SMB)
Cornerstone OnDemand
London, United Kingdom
12.2022 - 11.2024
- Understanding prospect's business and organisational needs and offering tailored technology solutions
- Be knowledgeable and act as a trusted advisor to guide them through the purchasing process by maintaining a deep understanding of the HR and Learning technology landscape and staying updated on industry trends
- Prospecting using tools such as Outreach and cultivating relationships with HR and Learning professionals and decision-makers to identify their needs from a solution like Cornerstone
- Comfortably demonstrate a wide range of product features, conduct presentations, and negotiate contracts to achieve sales targets
- Attend events and trade shows and succinctly articulate the benefit of the Cornerstone Solution to potential prospects, in a specific and engaging fashion to align with their business outcomes
- Spoke in two Webinars with HR Grapevine and HR Zone on the state of talent in the SMB space and how organisations can best prepare themselves to have a successful project alongside how to get those projects off the ground with executive and key stakeholder buy in.
Associate Regional Sales Representative (SMB)
Cornerstone OnDemand
, United Kingdom
07.2021 - 12.2022
- Completed the IT Technical Sales Apprenticeship with Pareto whilst maintaining cadence on all open opportunities and optimise time management on day-to-day tasks
- Managed accounts and supported with any ticketing issues as well as upselling and cross selling to increase revenue from accounts
- Use resources and metrics learnt in Apprenticeship to broaden industry knowledge and better plan my communications and outreach to prospects
- Shadow and subsequently participate in Discovery, Solution Workshop and negotiation calls to eventually proficiently lead them
- Be knowledgeable and act as a trusted advisor to guide prospects through the purchasing process by maintaining a deep understanding of the HR and Learning technology landscape and staying updated on industry trends.
- Awarded the EMEA RSM Wildcard award for Q1 2022 attainment (223%)
Marketing Assistant
The Curated Collective
Spalding, United Kingdom
04.2020 - 03.2021
- Assisting in a wide variety of marketing related tasks working closely with the team including the Brand Manager to devise and implement the marketing strategy
- This included working on marketing plans in the lead up to launching our new website as well as ongoing marketing activity since
- Design of marketing assets (Using Canva)
- Website updates including copyrighting and proofreading
- Writing blog posts around specific themes, such as Black History Month
- Documenting brand guidelines and ensuring all team members are aware
- Managing product images including taking additional images where required
- Social media planning working with Instagram, Planoly and PhotoSplit
- Collation and management of product photography for website use
- Product photography
Travel Money Advisor
Sainsbury's Bank
Spalding, United Kingdom
09.2018 - 06.2019
- Working as a Travel Money Advisor it was my job to help customers get any foreign currency needed for trips and to also advise on the best form to get the money in, as well as how to get the best conversion rates
- Customer service was an integral part of this role as I had to be clear and precise with any information given to ensure the customer was not confused and had all the legal information required before certain transactions
- I developed good money handling skills in this job both in British Stirling and foreign currencies
- Alongside this I also developed the skills needed to check passports and other forms of identification, as well as learning how to identify fraudulent currency
Education
Master of Science - MS - Consumer Psychology
Anglia Ruskin University
Cambridge, Cambridgeshire 09.2020 - 09.2021
Bachelor of Science - BS - Psychology
Anglia Ruskin University
Cambridge, Cambridgeshire 09.2017 - 06.2020
A-Level and BTEC Subsidiary Diploma - Psychology, Biology and Sport
Queen Ethelburga's Collegiate
York 09.2015 - 06.2017
GCSE - 11 Subjects Including Maths, English Language and English Literature
Spalding High School
Spalding, Lincolnshire 09.2010 - 07.2015
Skills
- Priority Management
- Decision making capacity
- Microsoft office suite proficiency
- Technical proficiency
- Interpersonal effectiveness
- Customer relationship management systems
- Project oversight
- Customer relationship management
- Time scheduling and allocation
- Scope definition
- Goal-Oriented approach
- Client relations
- Resilience under pressure
Timeline
Sales and Relationships Manager
SQEPtech
11.2024 - 03.2025
Regional Sales Representative (SMB)
Cornerstone OnDemand
12.2022 - 11.2024
Associate Regional Sales Representative (SMB)
Cornerstone OnDemand
07.2021 - 12.2022
Master of Science - MS - Consumer Psychology
Anglia Ruskin University
09.2020 - 09.2021
Marketing Assistant
The Curated Collective
04.2020 - 03.2021
Travel Money Advisor
Sainsbury's Bank
09.2018 - 06.2019
Bachelor of Science - BS - Psychology
Anglia Ruskin University
09.2017 - 06.2020
A-Level and BTEC Subsidiary Diploma - Psychology, Biology and Sport
Queen Ethelburga's Collegiate
09.2015 - 06.2017
GCSE - 11 Subjects Including Maths, English Language and English Literature
Spalding High School
09.2010 - 07.2015
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