Rebecca Mattock
Leicester,Leicestershire
Summary
Highly responsible and reliable professional with barista training and a strong focus on health and safety consciousness. I demonstrate excellent communication skills, am reliable, punctual, and self-motivated. I enjoy working as a team member and on my own initiative. I would describe myself as proficient in multitasking and delivering exceptional customer service.
I am a friendly Cafe Assistant with the knack for customer service and creating welcoming environment. Known for enhancing team morale and boosting customer satisfaction through attentive service and positive attitude. Consistently recognised for quick problem-solving and maintaining clean, organised workspace.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Cafe assistant/ Barista
Palmers Garden Centre
Enderby, Leicestershire
2021.07 - Current
- Processed cash and card transactions meticulously, employing attention to detail.
- Skilled in espresso preparation, steaming milk to the perfect texture and creating visually appealing latte art.
- Demonstrated outstanding interpersonal skills and a positive attitude, ensuring all customers are warmly greeted with a smile. Maintained an excellent level of service during busy and demanding times.
- knowledgeable at dialing in grinder to achieve the best extraction and create consistently high espresso standards.
- Created clean, hygienic café environments, continuously adhering to food safety rules.
- Monitored, ordered and rotated food and beverage stock to prevent operational disruptions.
- Managed restaurant closing and opening duties, from setting up cake displays to cleaning dining areas to cashing up tills.
- Served cakes and drinks with professionalism and skill, maintaining high presentation and quality standards.
Higher level teaching assistant
Glen Hills Primary
Leicetser, Leicestershire
2011.05 - 2021.07
- Collaborated with teachers to plan and coordinate lesson activities, enhancing curriculum delivery.
- Provided safe, stimulating classroom environments to maximise student engagement and attainment.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
Education
Level 2 Food Allergy Awareness -
The safer Food Group
2026.03 -
Level 2 award in Food Safety for catering -
Safer Food Group
2024.03 -
Level 4 Supporting Teaching and Learning -
The Open University
2009.09 - 2010.09
GCSEs 6 subjects grades A-C -
Guthlaxton College
1993.09 - 1995.06
Skills
- Excellent communication
- Barista training
- Highly responsible and reliable
- Health and safety consciousness
- Reliable punctuality
- Self-Motivated initiative
- Multitasking proficiency
- Customer Service
References
References available upon request.
Timeline
Level 2 Food Allergy Awareness -
The safer Food Group
2026.03 -
Level 2 award in Food Safety for catering -
Safer Food Group
2024.03 -
Cafe assistant/ Barista
Palmers Garden Centre
2021.07 - Current
Higher level teaching assistant
Glen Hills Primary
2011.05 - 2021.07
Level 4 Supporting Teaching and Learning -
The Open University
2009.09 - 2010.09
GCSEs 6 subjects grades A-C -
Guthlaxton College
1993.09 - 1995.06