Rebecca Matthews
Newcastle-under-Lyme,Staffordshire
Summary
I'm a results-focused commercial sales professional with hardworking style, proactive mindset and persuasive communication skills. Accomplished in prospecting, customer acquisition and account development for maximum profits. Always seeking new sales opportunities and driving revenue growth. Known for turning new prospects into loyal customers.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Commercial sales executive
VW Van Centre
Stoke-on-Trent, Staffordshire
03.2020 - Current
- Adapted selling styles based on customer profile and requirements.
- Negotiating contracts and terms of sale with customers, securing profitable deals for the company.
- maintained busy sales pipeline by effectively sourcing and qualifying potential leads, maximising daily sales opportunities.
- conducting regular follow-up communications with customers to foster long-term business relationships.
- daily sales duties including presentation, standards and lead by example mannerisms.
Commercial sales executive
Vertu Motors Ford
Stoke-on-Trent, Staffordshire
01.2019 - 03.2020
- Boosted brand visibility by fostering key business relationships with regular and new customers.
- Streamlined sales processes, reducing the sales cycle length and increasing efficiency gaining repeat business.
- Developed tailored sales strategies to meet unique customer needs, significantly boosting customer satisfaction and loyalty.
- Led negotiations on commercial contracts, securing favourable terms that maximised profit margins.
Senior sales executive
Holdcroft Motor Group
Stoke-on-Trent, Staffordshire
04.2009 - 01.2019
- Trained junior executives on advanced selling techniques, enhancing their skill set.
- Identified areas of improvement through regular performance analysis, improving overall productivity.
- Manged customer relationships through consultative sales techniques to attain individual sales goals.
- Achieved company targets by implementing successful sales strategies.
- Increased profits by negotiating favourable terms and pricing.
Customer service manager
Wickes Building Supplies
Stoke-on-Trent, Staffordshire
01.1998 - 04.2009
- Cultivated a productive work culture by encouraging teamwork.
- Ensured business objectives met through strategic planning.
- Enhanced operating procedures for smoother workflow.
- Oversaw daily operations, ensuring optimal performance.
- Addressed and solved customer issues and complaints without difficulty.
- Supervised and observed team activities, offering praise and constructive feedback.
- Maintained an in-depth understanding of company products and services, providing accurate information to customers and team members.
Education
NVQ Level 2 & 3 - Customer Services Management
Sixth Form College
Stoke-on-Trent 09.1999 - 06.2001
NVQ Level 3 - Leisure And Tourism
Sixth Form College
Stoke-on-Trent 09.1997 - 06.1998
Certification
Full UK drivers licence
Timeline
Commercial sales executive
VW Van Centre
03.2020 - Current
Commercial sales executive
Vertu Motors Ford
01.2019 - 03.2020
Senior sales executive
Holdcroft Motor Group
04.2009 - 01.2019
NVQ Level 2 & 3 - Customer Services Management
Sixth Form College
09.1999 - 06.2001
Customer service manager
Wickes Building Supplies
01.1998 - 04.2009
NVQ Level 3 - Leisure And Tourism
Sixth Form College
09.1997 - 06.1998
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