Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Rebecca Macnair

Glasgow

Summary

Dynamic and personable waitress with three years of experience in fast-paced hospitality environments. Adept at providing exceptional customer service, managing multiple tables, and collaborating with kitchen staff to ensure a seamless dining experience. Known for building rapport with customers and maintaining a positive atmosphere, I am eager to bring my strong work ethic and passion for hospitality to a busy restaurant in the heart of Glasgow.

Overview

3
3
years of professional experience

Work History

Food server

Gianni's Fish and Chip Shop
Greenock , Inverclyde
09.2022 - Current
  • I work Fridays and Saturdays at Gianni's bustling Fish and Chip Shop, this is fast paced work and it's very rewarding.
  • I am always working with my colleagues as a team to provide a friendly and courteous service.
  • Managed order taking and food delivery, ensuring accuracy and timely service to maintain customer satisfaction.
  • Greeted customers pleasantly and professionally, from arrival to departure.
  • We recently merged with another chip shop and I helped train up our new staff members, promoting our health and hygiene standards.
  • Listened to guest complaints and worked with kitchen staff as well as management to promptly resolve issues.
  • I wipe down and sanitise surfaces, clean the food cabinets and ensure we are working in a safe and clean environment.

Waitress

Barbours and Sons Ltd
Dumfries , Dumfries and Galloway
09.2021 - 08.2022
  • Barbours cafe is an extremely busy breakfast and lunch place in Dumfries town centre.
  • I thoroughly enjoyed getting to know regulars and warmly greeted guests upon arrival.
  • Maintained an excellent level of service in our demanding restaurant environment.
  • I was able to memorise 30+ menu items and increase my knowledge of beverages including all types of teas and coffees.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • I remained polite and professional under all circumstances.
  • I trained up new staff members before leaving the company, making sure to emphasise food safety and upholding high standards of service.
  • I was also in charge of cleaning after every shift. Keeping our dry store, fridges and staff rooms in pristine condition.



Education

Dumfries Academy
08/2016 - 05/2022

Master of Science - Physics

University of Glasgow
09/2022 - 08/2024

Skills

  • Communication
  • Public Speaking
  • Problem Solving
  • Cash handling
  • Mathematic Skills
  • Time Management

Hobbies

  • Dancing - Ballet, Jazz and Tap
  • Running
  • Travelling
  • Gardening
  • Learning Spanish and Italian

Timeline

Food server

Gianni's Fish and Chip Shop
09.2022 - Current

Waitress

Barbours and Sons Ltd
09.2021 - 08.2022

Dumfries Academy
08/2016 - 05/2022

Master of Science - Physics

University of Glasgow
09/2022 - 08/2024
Rebecca Macnair