Rebecca Lee
Burbage,Leicestershire
Summary
Experienced community-focused professional with a strong background in partnership working, community engagement and stakeholder collaboration. Proven ability to build trusted relationships with local groups, statutory partners and voluntary organisations to deliver effective community initiatives. Experienced in coordinating projects, managing funding, and supporting the delivery of workshops and training sessions. Confident communicator with strong organisational skills, able to manage competing priorities, budgets and deadlines effectively. Skilled in procurement, contract management and working in line with safeguarding and regulatory requirements. Passionate about supporting inclusive communities and contributing to services that make a positive and lasting impact.
Overview
9
9
years of professional experience
Work history
Project Coordinator
Office of Police and Crime Commissioner
Leicester , Leicestershire
2025.05 - Current
- Engaged and motivated community groups, Neighbourhood Watch schemes and parish councils to design and deliver effective crime prevention projects.
- Managed community crime prevention funding rounds, including promoting opportunities, assessing applications and working with finance teams to process successful bids.
- Raised purchase orders and managed funded projects through contract management, monitoring, evaluation and site visits to ensure successful delivery.
- Provided ongoing advice and support to funded organisations, resolving issues and ensuring projects remained on track.
- Built strong working relationships with residents, community groups and key stakeholders to support local priorities and improve community safety.
- Coordinated project delivery and timelines in collaboration with internal teams and external partners.
- Designed and developed a self-service toolkit to enable proactive crime prevention activity within communities.
- Represented the organisation at community events, promoting crime prevention, funding opportunities and community safety initiatives.
- Maintained clear communication with stakeholders, responding to enquiries, providing updates and supporting internal teams.
- Promoted programmes through briefings, social media and local communications, providing advice and signposting to the public.
- Responded promptly to client queries, boosting customer satisfaction levels.
Early Years Workshop Facilitator
Birmingham and Solihull Women's Aid
Birmingham
2022.11 - 2026.01
- Working to support women and children experiencing Domestic Abuse.
- Profound safeguarding training.
- Responsible for creating a new department focusing on educating nursery children on protective behaviours and safety.
- Delivering Domestic Abuse training to a high standard to staff in Early Years Settings.
- Administration duties including; organising team calendars, managing confidential and sensitive documents, photocopying and printing wide range of documents and resources.
- Facilitated high-quality workshops, meetings and demonstrations online and offline.
- Key person in creating new advertising materials including workbooks, educational packs, information packs, leaflets, social media posts, presentations, and training handbooks.
- Advised staff on how best to use available resources to achieve their desired outcomes.
- Proficient in Microsoft office and outlook including; SharePoint, word, PowerPoint, excel, one drive and Canva.
- Conducted research on best practices, strategies, methods, and techniques related to workshop topics.
- Developed evaluation forms used to evaluate effectiveness of each completed workshop session.
- Analysed participant feedback from previous workshops to improve future sessions.
- Identified potential challenges that may arise during workshop program.
- Assessed participant understanding by providing summaries of key points covered in each session.
- Collaborated with colleagues to develop new ideas for upcoming workshop topics.
- Developed effective training manuals, modules and teaching aids.
- Managed and oversaw team of volunteers.
Musical Theatre Teacher
Stagecoach Lichfield
2022.03 - 2023.07
- Creating fun and exciting lessons to help young people develop a passion for the arts as well as teaching life skills.
- Shared passion for art with students and encouraged personal skill development.
- Provided inspiring teaching space to ignite students' passion for learning.
- Devised and directed shows to a professional standard.
- Administration duties including; creating and editing scripts, communicating between other teachers to ensure lessons run smoothly, printing and filing scripts.
- Instructed classes of up to 30 students on the fundamentals of acting, improvisation, directing, playwriting, and technical theatre.
- Established positive relationships with parents by providing regular updates on their children's progress.
- Attended relevant workshops and seminars related to theatre education and best practices.
- Fostered a safe learning environment by enforcing rules regarding appropriate behaviour during class time.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
Administration Assistant and Breakfast Club Supervisor
Lawn Primary School
2021.07 - 2022.10
- Responsible for administration of over 400 children
- Main responsibilities include; filing, observing registers and ensuring appropriate contact is made with parents regarding child absences.
- Worked closely with senior leadership team to ensure the safety of children is top priority.
- Supported staff with administrative needs for photocopying and filing.
- Kept and maintained accurate filing system for preservation of office information.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Acted as main contact for staff, parents and visitors.
- Ordered stock and supplies from trusted and cost-effective suppliers to meet office needs.
- Responsible for keeping track of stock, orders, invoices, and overtime sheets.
- Designated Safeguarding Lead.
- Responsible for over 50 pupils with different needs and abilities.
- Safeguarded children appropriately to meet legal requirements.
- Developed activities to stimulate children's educational engagement.
- Supervised and coached staff to deliver high-quality child care provisions.
- Managed a team of 4 each morning.
- Responsible for creating and sourcing fun and engaging sessions for children every morning.
- Oversaw all activities, ensuring compliance with safety regulations and policies.
Sales Advisor
Schuh Derby
2017.04 - 2022.10
- Over 5 years' experience in customer service
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Resolving customer queries and taking ownership of complaints efficiently.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Maintained store standards to uphold clean, professional appearances.
- Ensuring each customer is comfortable and has a pleasant experience.
- Strong ability to problem solve quickly.
- Maximised sales opportunities by effectively cross-selling products and services.
- Ordered out-of-stock items for customers to retain store profits.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Signed customers up to brand loyalty schemes, increasing repeat store spending.
- Demonstrated strong organisational and time management skills to prioritise tasks efficiently.
- Developed customer service skills to provide a high level of satisfaction for customers.
- Built relationships with customers through excellent interpersonal communication skills.
- Maintained up-to-date knowledge of product lines, inventory levels, and pricing.
- Consistently achieved monthly sales targets while maintaining high standards of customer service.
- Trained sales team members on company procedures and standards.
Education
GCSEs - Maths, English, Science, Geography, Drama, Philosophy and Ethics, BTEC- Travel and Tourism
Allestree Woodlands School
2014.09 - 6 2016
A Level - English Language, Theatre Studies, Sociology
Allestree Woodlands Sixth Form
2016.09 - 6 2018
BA (Hons) - Applied Theatre (Community and Education)
Birmingham City University
2018.09 - 6 2021
Skills
- Community engagement and outreach
- Partnership development and stakeholder engagement
- Building and maintaining strong community relationships
- Collaborative working with statutory and voluntary organisations
- Workshop development and facilitation
- Training delivery and group facilitation
- Confident communication and public speaking
- Project coordination and time management
- Budget management, invoicing and financial administration
- Procurement, purchase orders and contract management
- Safeguarding policies, procedures and best practice
- Regulatory compliance and ethical decision-making
- Strategic planning and organisational skills
- Problem-solving and conflict resolution
- Cultural awareness and inclusive community working
- Working effectively under pressure and to deadlines
- Report writing and performance monitoring
- Customer and community-focused service delivery
Timeline
Project Coordinator
Office of Police and Crime Commissioner
2025.05 - Current
Early Years Workshop Facilitator
Birmingham and Solihull Women's Aid
2022.11 - 2026.01
Musical Theatre Teacher
Stagecoach Lichfield
2022.03 - 2023.07
Administration Assistant and Breakfast Club Supervisor
Lawn Primary School
2021.07 - 2022.10
BA (Hons) - Applied Theatre (Community and Education)
Birmingham City University
2018.09 - 6 2021
Sales Advisor
Schuh Derby
2017.04 - 2022.10
A Level - English Language, Theatre Studies, Sociology
Allestree Woodlands Sixth Form
2016.09 - 6 2018
GCSEs - Maths, English, Science, Geography, Drama, Philosophy and Ethics, BTEC- Travel and Tourism
Allestree Woodlands School
2014.09 - 6 2016