Accomplished Account Executive transitioning into Project Management, with hands-on experience delivering multiple projects simultaneously in a fast-paced, large scale exhibition environment. Proven ability to manage budgets, deadlines, and customer expectations while maintaining quality and efficiency.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work history
Stand Build Account Executive
RX Global (Reed Exhibitions)
2018.11 - 2026.04
Working within SmartSpace, RX Global's in-house stand design and build team, delivering bespoke exhibition stands across a diverse international portfolio of events. Managing high volumes of complex projects end-to-end, working with suppliers and customers from across the world, to deliver stands on time, on budget, and to a high standard.
Key responsibilities include:
Manage exhibition stands from initial client brief through design development, production, and on-site delivery
Oversee multiple concurrent projects, ensuring key milestones, deadlines, and budgets are achieved
Coordinate and manage suppliers, contractors, schedules, and logistics across the UK, Europe, and Asia
Act as the primary client contact, maintaining strong relationships and ensuring clear communication throughout the project lifecycle
Manage project budgets and cost control, ensuring margin targets are met while aligning with client budgets
Maintain strong working relationships with third-party suppliers and contractors, ensuring reliable delivery and long-term partnerships
Lead on-site delivery, overseeing supplier performance and ensuring stands are delivered to agreed quality and safety standards
Collaborate closely with sales and marketing teams to create sales tools and deliver training
Develop, implement, and manage internal processes to improve efficiency, consistency, and communication across teams
Key Highlights & Achievements
Successfully delivered up to 50 stands on a single event
Increased client retention through improved service delivery and relationship management
Designed and implemented a new process for sales tracking and project management, including performance dashboards, improving internal visibility, efficiency, and reporting accuracy
Sales Manager
Places Leisure
2016.01 - 2018.04
Led and developed a team of 5, overseeing recruitment, training, performance management, and employee relations (including probation, absence, and disciplinaries)
Managed team operations including rota planning and annual leave, ensuring optimal coverage and productivity
Set and monitored individual and team sales targets, using performance data and conversion metrics to drive results
Delivered regular team meetings and 1:1s, setting clear objectives, tracking progress, and maintaining high team engagement and motivation
Took ownership of site marketing activity, managing social media channels and coordinating with central marketing to increase brand awareness
Planned and reviewed weekly and monthly sales strategies, adapting activity based on performance insights to maximise opportunities
Senior Customer Advisor
Places Leisure
2015.01 - 2016.01
Managed relationships with existing and prospective members, handling enquiries, cancellations, and issue resolution
Generated and developed leads, building strong customer rapport to drive conversions
Consistently met daily, weekly, and monthly sales and activity targets
Planned and delivered internal and external events to generate leads and increase brand awareness
Managed centre social media channels to support marketing and engagement activity
Acting manager in absence of the Sales Manager, overseeing operations, rota planning, and issue resolution
Coordinated and maintained marketing materials to support ongoing campaigns
Education
Tolworth Girls School
2007.01 - 2014.01
Skills
Budget tracking and cost control
Problem Solving
Working under pressure in a target driven environment
Salesforce and Smartsheet
Organisation and attention to detail including interpretation of designs and plans
References
References are available on request.
INTERESTS
I recently achieved a lifelong dream of owning my own home, albeit it needed a full renovation. I have found myself being thrown into the DIY deep end, making myself a home to be proud of. I love travelling and having new experiences, where I have been lucky to travel in my current employment making the most of this.