Rebecca Josh

I currently work as a medical secretary in the surgical directorate. I am responsible for managing the diaries for two consultants and ensuring that their practices are run in a smooth and efficient manner. My main duties include:

Dealing with patient queries, whilst maintaining patient confidentiality

Ensuring results are are dealt with in a timely manner

Clinic management

Audio typing

Report typing

Minute taking

Arranging meetings

Liaising with clinicians and outside agencies

Waiting list management

Onward referral management

Use of in house computer systems, along with Microsoft office.

Maintaining patient electronic and manual records

Much of my role included the duties as above, but I was also responsible for:

Recruitment of staff

Staff appraisals

Induction training

Annual leave allocation

Sickness reviews

Performance reviews

Policy reviews

Payroll

Pension payments

Financial management

Enhanced service claims

QOF processing

Governance compliance

CQC compliance

I was employed as an underwriter and was able to agree mortgages of up to £400000. I managed a portfolio of mortgage cases, ensuring prompt and accurate decision making. To enable me to do this I would:

Assess income for applicants

Review credit scores

Work with brokers to ensure all information was collated

Be vigilant for potential fraud

Liaise with applicants

Worked under strict deadlines.

I left this role due to redundancy.

My role as a freight forwarding agent involved

Working with carriers for the most cost effective shipping solutions

Speaking to agents from all over Europe

Ensuring timely deliveries

Preparation of the necessary documents

Data Entry