Rebecca Jamieson

• Working with a client base with a range of employers to ensure they are suitable to take on learners onto apprenticeships
• Dealing with eligibility queries
• Explaining internal processes in detail to clients
• Conducting teams calls for NHS clients
• Completing work on external websites such as GOV.UK
• Working to meet the requirements of funding rules and staying familiar with changes that happen
• Regular use of outlook, teams, excel and Qntrl
• Working as a team to meet specific deadlines

6 Months Traineeship

• Working mainly with young males and single parents that may be at risk of any kind of harm - falling into the wrong crowds / gangs etc
• Looking at different scenarios and coming up with new solutions
• Completed accredited courses such as:

- Safeguarding

-Domestic Abuse

-Money management

-Mental health

• Working with students to find suitable premises for there time at university
• Conducting viewings and property visits
• Organised remedial work and check-out reports for tenancy terminations.
• Answered emergency enquiries, booking relevant contractors and recording incidents following best practice.
• Conducted routine inspections in line with proper procedures and within agreed timescales.
• Drafted lease contract and collected deposits from tenants.

This role was to fill a small gap in employment:

• Maintained accurate records to effectively measure client development against care plan objectives.
• Adapted communication to enhance understanding of non-verbal, deaf, or elderly clients.
• Administered medication with rigorous planning and recordkeeping.
• Observed and documented vital signs, promptly reporting abnormalities for monitoring.
• Maintained relationships with the clients and their relatives to ensure they felt comfortable and gained a level of trust

• Interacted with couriers to ensure they new routes in advance
• Collaborated with different departments to maintain positive rapport and smooth workflow.
• Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
• Oversaw database to maintain updated records and accuracy.

Eventually took voluntary redundancy from this role as it was during covid and I'd recently had my son:

• Working in a fast paced and busy environment in the engineering sector
• Having regular communication worldwide customers such as Rolls Royce and ATK, ensuring that all work completed for them was precision engineered and admin was done to its best ability
• Liaising with staff on the shop floor to make sure the work flow was smooth
• Making sure paperwork was distributed quickly and efficiently, having no room for mistakes
• As a receptionist as well as an administrator, making sure all visitors / contractors were signed in correctly

This job was worked part time throughout my college course, main jobs included:

• Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
• Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
• Built and nurtured customer loyalty by remembering personal preferences.
• Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.