Rebecca Harker

• Professional and customer-focused Cabin Crew member experienced in delivering safe, friendly, and memorable journeys for passengers. Skilled in working all hours and staying calm under pressure, including handling customer complaints and supporting emergency situations with confidence. First-aid trained with excellent knowledge of safety procedures and a consistent commitment to maintaining uniform and service standards. Provides attentive in-flight service, looks after stressed or anxious passengers with empathy, and helps ensure the start and end of each customer’s holiday feels smooth, positive, and well cared for. Known for a warm approach, strong communication, and a dedication to creating a comfortable and enjoyable experience for every passenger.

Assisted team during peak operational periods.
Maintained organisation and efficiency in fast-paced environment.Kept work area clean and tidy by ensuring supplies were stocked.Returned hand scanners promptly for customer use.
Monitored food safety by restocking cold food items within time frame.Provided proactive support to customers seeking product information.Demonstrated politeness and approachability towards customers and colleagues.

• Served as a sales assistant across various store departments, specialising in clothing and food operations. Assisted with stock deliveries and organisation to ensure smooth shop operations. Proficient in using tills and in-store devices to assist customers in locating products, placing online orders, and quickly finding the right items. Recognised for supporting multiple departments, including the café, and for stepping up during peak periods, from early morning shifts to late-night hours for seasonal changes and Christmas displays. Demonstrates reliability, a strong work ethic, and a genuine commitment to delivering an exceptional customer experience.

• Reliable and hardworking Kitchen Porter with experience supporting a Michelin-star restaurant within a luxury hotel. Skilled in maintaining flawless standards through expert polishing of cutlery and glassware, operating industrial dishwashers efficiently, and keeping work areas organised and service-ready. Plays a key role in smooth front-of-house operations by delivering dishes promptly, clearing plates with pace and discretion, and ensuring seamless communication between chefs and the service team. Experienced in preparing the kitchen for breakfast, lunch, and dinner service, including setting up stations and restocking essential items. Known for strong teamwork, calm efficiency during high-pressure service, and a commitment to upholding the high standards expected in fine dining.