Experienced with administrative work. Ready to help visitors, assist staff and complete different clerical tasks. Strong in time management, multitasking and organisation.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
Work history
Cleaning/Admin assistant
Sodexo
Hull, East Yorkshire
04.2006 - Current
Interacted with clients to deliver excellent service and foster positive relationships.
Handled sensitive information discreetly maintaining high level confidentiality at all times.
Managed front desk operations, ensuring efficient reception and support for staff and visitors.
Updated company databases by inputting new employee contact information and employment details.
Handled incoming calls for staff, providing accurate information, directing calls, and documenting messages effectively.
Housekeeping Assistant
Holiday Inn
Hull, East Yorkshire
03.2002 - 03.2006
Adhered to company policies in all housekeeping tasks, promoting continuity and consistency across services provided.
Upheld high hygiene standards for guests' satisfaction.
Performed changeovers efficiently, ensuring uninterrupted service provision for guests.
Performed spot-checks on rooms prior to guest arrival, guaranteeing customer satisfaction from the onset.
Reported maintenance issues promptly, aiding swift problem resolution.
Cleaned and maintained reception areas and walkways through regular vacuuming and dusting.
Delivered extra linen and toiletries to meet guest needs.
Inspected rooms to assess cleaning and repair needs between guest stays.
Store Supervisor
Max Spielmann
Hull, east Yorkshire
01.1997 - 02.2002
Provided excellent customer service, contributing to repeat business from loyal customers.
Coordinated staff rota for balanced workload and efficient store operations.
Boosted sales performance through effective upselling strategies on shop floor.
Ensured compliance with health and safety regulations, promoting a safe shopping environment.
Education
GCSEs - Maths, English, Science, Humanities, Physical Education, Home Economics
Archbishop Thurstan School
Hull
09.1988 - 07.1992
Affiliations
Enjoy Walking, Holidays and going to the Gym
Timeline
Cleaning/Admin assistant
Sodexo
04.2006 - Current
Housekeeping Assistant
Holiday Inn
03.2002 - 03.2006
Store Supervisor
Max Spielmann
01.1997 - 02.2002
GCSEs - Maths, English, Science, Humanities, Physical Education, Home Economics