Rebecca Haigh
Wisbech,Cambridgeshire
Summary
Hard-working individual with strong organisational skills, and many transferable skills from working in a range of settings and having run my own successful business for many years. I achieves goals through exceptional planning and prioritisation and excel in relationship building and managing a case load of clients effectively.
Overview
11
11
years of professional experience
25
25
years of post-secondary education
Work history
Personal Advisor
Cambridgeshire County Council
Huntingdon, Cambridgeshire
05.2023 - Current
- I work as a personal advisor supporting care experienced young people.
- I work closely with other members of my team and and the wider service to ensure that we offer the best support that we can to our young people.
- Working in a multifaceted way with extremely strong communication skills.
- Building strong relationships, often in difficult circumstances.
- Resolving conflict and negative views that a young person may have developed from being part of the care system.
- I spend a lot of time of the road doing face to face visits,
- Recording interactions, visits and meetings in a clear and concise way on our data base. Working with a range of IT.
- I work with wider services and have to ensure that I am comfortable communicating with people from all areas, from care leaver, to social worker to senior manager and chief executives.
Personal advisor
Norfolk County Council
Kings Lynn, Norfolk
01.2022 - 03.2023
- Efficiently worked as part of a team and wider service.
- Working on budgeting and sourcing opportunities for young people.
- Able to navigate the local area and further afield across the UK in order to take part in meetings and visits.
- Accurately record visits and meetings on our data base.
- Use a variety of computer programs.
- Be able to report back and present information to my team and wider service.
- Source new opportunities and products for the young people that we supported.
Special education coordinator
Active learning Trust
Ely, Cambridgeshire
12.2020 - 05.2022
- Supported school staff in order to offer the best level of education and support to the school pupils with additional needs.
- Ran training sessions and supported all staff in understanding needs of SEN pupils.
- Utilised Makaton and British Sign Language abilities to support students with communication difficulties.
- Managed student behaviour, intervening in crisis situations to resolve conflicts.
- Made full use of IT and specific computer programs to aim work.
Owner of a childcare business
Self
Dunstable, Central Bedfordshire
01.2013 - 12.2021
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Developed and executed comprehensive business strategy, aligning organisational goals with market opportunities and competitive landscape.
- Was directly responsible for all administration, financial operations and payroll.
- Promoted brand at events and conferences and established strong reputation within industry.
- Served as official representative of organisation to public groups or government agencies.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
- Recruited and managed staff with focus on delivering clear results.
- Applied customer feedback to inform business strategy and foster satisfaction and loyalty.
- Facilitated team-building and morale-boosting activities to support employee satisfaction.
- Working with clients to ensure that their accounts were up to date and payments were made in a timely manor.
Education
ost Graduate Certificate - careers education and development
London South Bank University
London 05.2012 - 05.2013
Bachelor of Arts - Early childhood studies
University of Derby
Derbyadvanced gnvq - health and social care
Barnet College
North London 09.1999 - 07.2021
GCSEs -
Copthall School
London 09.1997 - 06.1999
Skills
- Team player
- Excellent time management and organisational skills
- Able to work on own initiative
- Excellent communicator and relationship builder
- Experience of managing clients and debts
- Excellent at promoting business and managing a business and staff
- Excellent IT skills including Microsoft office and liquid logic
- Proactive
Timeline
Personal Advisor
Cambridgeshire County Council
05.2023 - Current
Personal advisor
Norfolk County Council
01.2022 - 03.2023
Special education coordinator
Active learning Trust
12.2020 - 05.2022
Owner of a childcare business
Self
01.2013 - 12.2021
ost Graduate Certificate - careers education and development
London South Bank University
05.2012 - 05.2013
advanced gnvq - health and social care
Barnet College
09.1999 - 07.2021
GCSEs -
Copthall School
09.1997 - 06.1999
Bachelor of Arts - Early childhood studies
University of Derby
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