Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Rebecca Edwards

Birmingham,United Kingdom

Summary

Organised and detail-oriented administrative professional. Expertise in data handling and processing confidential personal and sensitive medical information. Maintaining filing accuracy in health records and other secure documents. Demonstrates strong proficiency in database management, use of Microsoft applications and cross-team collaboration to support efficient administrative operations. Skilled in time management, written and verbal communication and delivering general administrative support with precision. Committed to deliver operational efficiency while ensuring confidentiality and accuracy in all tasks.

Focused and diligent individual with strong administrative skills and exceptional attention to detail, well-suited for maintaining accurate and confidential documents, medical records and other personal information. Proficient in data entry and records management, with solid understanding of patient confidentiality and data protection protocols. Committed to ensuring seamless operations and high-quality service in any administrative support role.

Overview

36
36
years of professional experience
6
6
years of post-secondary education

Work history

Medical Records Clerk (Grade D)

Fletchers / Shoosmiths / Challinors Solicitors
Birmingham, West Midlands
03.2000 - 11.2025
  • Request medical records (and other personal records/information) and deal with Subject Access Requests under GDPR
  • Process disclosure of records from various systems and transfers
  • Ensure data privacy and confidentiality with diligent record handling
  • Proofread records for completeness and accuracy before filing them away systematically
  • Prepare summaries of patient's treatment to verify claim allegations
  • Aid solicitors / paralegals by providing pertinent medical records
  • Prepare sorted, indexed and paginated medical records bundles
  • Streamlined retrieval / sharing process of medical records to third parties
  • Maintain expert database

Case Administrator

O'Hagan & Co Solicitors
Birmingham, West Midlands
02.1999 - 02.2000
  • Liaised with clients and answered queries
  • Updated case files regularly, maintaining accurate records at all times
  • Preparation of legal documentation
  • Provided support services to solicitor enhancing team performance
  • Ad-hoc administration duties and office tasks

Customer Call Handler

British Gas (Pertemps)
Birmingham, West Midlands
01.1999 - 02.1999

Used Car Administrator / Receptionist

Peugeot (Robins & Day)
Birmingham, West Midlands
03.1996 - 01.1999
  • Handled vehicle registrations and taxation
  • Processed vehicle invoices
  • Maintained stock database and sales documentation
  • Delivered administrative support for smooth sales operations


Travel Clerk

Around The World Travel
Birmingham, West Midlands
09.1991 - 07.1995
  • Organised holiday and other travel booking arrangements
  • Performed administrative duties, efficiently handling correspondence and filing documents relating to bookings


Bar Staff / Glass Collector

The Remembrance Club
Birmingham, West Midlands
05.1990 - 05.1998

Education

NVQ Level II and III - Travel & Tourism

ABTA
Birmingham
09.1991 - 09.1992

GCSEs - Travel & Tourism and Foreign Language

Josiah Mason 6th Form College
Birmingham
09.1990 - 05.1991

GSCEs - Various including Maths and English

Hodge Hill Girls' School
Birmingham
09.1985 - 05.1990

Skills

  • Data handling and processing confidential medical information
  • Filing accuracy / health records handling
  • Audio typing / transcribing
  • General administrative support
  • Secretarial / PA cover
  • Efficient organisation
  • Time management
  • Attention to Detail
  • Written / verbal communication
  • Use of Microsoft applications
  • Database management
  • Cross team collaboration

Affiliations

  • DIY / Home Improvement, Gardening, Cookery, Salsa / Zumba, Travel

References

References available upon request.

Timeline

Medical Records Clerk (Grade D)

Fletchers / Shoosmiths / Challinors Solicitors
03.2000 - 11.2025

Case Administrator

O'Hagan & Co Solicitors
02.1999 - 02.2000

Customer Call Handler

British Gas (Pertemps)
01.1999 - 02.1999

Used Car Administrator / Receptionist

Peugeot (Robins & Day)
03.1996 - 01.1999

Travel Clerk

Around The World Travel
09.1991 - 07.1995

NVQ Level II and III - Travel & Tourism

ABTA
09.1991 - 09.1992

GCSEs - Travel & Tourism and Foreign Language

Josiah Mason 6th Form College
09.1990 - 05.1991

Bar Staff / Glass Collector

The Remembrance Club
05.1990 - 05.1998

GSCEs - Various including Maths and English

Hodge Hill Girls' School
09.1985 - 05.1990
Rebecca Edwards