Summary
Overview
Work history
Education
Skills
Work availability
Quote
Timeline
OfficeManager
Rebecca Drobnica

Rebecca Drobnica

Worksop,Notts

Summary

Organised Office Manager with 18 years of experience with multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.

Overview

26
26
years of professional experience
5
5
years of post-secondary education

Work history

Office Manager

JBS HARDWARE LTD
Worksop, Nottinghamshire
10.2001 - Current
  • Oversaw office budget to responsibly allocate equipment and resources.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Managed 4-employee office, supervising workers, enhancing productivity and driving efficiency.
  • Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.
  • Handled conflicts and complaints with strong problem-solving and mediation skills.
  • Reviewed timesheets and administered employee entitlements with excellent HR knowledge.
  • Oversaw office inventory ordering, requisitions and stocking.
  • Acted as main point of contact for [3] managers, expertly addressing concerns and queries.
  • Completed payroll using [Sage] to maintain comprehensive records.
  • Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Supervised senior management with daily office operations, coordinating meetings and other tasks as requested.
  • Managed projects within strict deadlines and budget constraints.
  • Improved overall office efficiency by establishing smooth workflow processes, monitoring daily productivity and implementing modifications to eliminate operational bottlenecks.
  • Managed costs and billing, resolving financial discrepancies effectively through organisational management of account information.
  • Negotiated with vendors to minimise costs and improve service delivery.
  • Prepared vendor invoices and processed incoming payments.
  • Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.

Sales

Business Direct Utilities
Worksop, Nottinghamshire
08.1997 - 10.2001
  • Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
  • Delivered outstanding customer experiences through attentive care and faultless service.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
  • Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
  • Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
  • Met deadlines by managing workload independently.

Education

Valley Comprehensive
Worksop, Nottinghamshire
09.1992 - 07.1997

Skills

  • Organisational skills
  • Friendly nature
  • Office administration
  • Deadline driven
  • Workflow planning
  • Office management
  • Invoice processing
  • Payroll administration

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

Office Manager

JBS HARDWARE LTD
10.2001 - Current

Sales

Business Direct Utilities
08.1997 - 10.2001

Valley Comprehensive
09.1992 - 07.1997

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Rebecca Drobnica