Rebecca Doolan
Walsall, Bentley,West Midlands
Summary
Dependable and driven individual with strong work ethic seeking role in retail. Possesses excellent customer service and communication skills, coupled with knack for problem-solving. Aims to contribute to positive shopping experience and boost customer satisfaction. A hard working shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Experienced professional with focus on maintaining clean and safe school environments. Ensures spotless classrooms, corridors, and facilities by utilising thorough cleaning techniques and attention to detail. Promotes healthy learning atmosphere through consistent and reliable service.
Overview
7
7
years of professional experience
Work History
School cleaner
Bentley west primary school
Walsall
02.2023 - Current
- Used environmentally friendly cleaning products, promoted healthier surroundings within the school premises.
- Kept premises tidy to enhance students' learning experience.
- Carried out deep cleaning tasks during holidays to ensure readiness before new term commencement.
- Responded quickly to spills or accidents; ensured immediate resolution reducing potential hazards.
- Wiped down fixtures to remove built-up dust and maintain appearance.
- Followed health and safety standards governing correct use of chemicals.
Sales assistant
Savers
Walsall, West midlands
04.2018 - 12.2021
- Greeted each customer warmly, creating a friendly shopping environment.
- Assisted customers with enquiries to enhance their shopping experience.
- Collaborated effectively with team members to meet sales targets.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Education
GCSEs - Science
Alumwell business and enterprise college
WalsallFunctional Skills - Maths
Walsall College
WalsallFunctional Skills - English
Functional Skills
WalsallGCSEs - Business
ICT Skills For Business
WalsallSpreadsheet design and use - ICT
ICT
WalsallGCSEs - ICT
OCR Level 2 National Award
WalsallNVQ Level 2 - Health And Social Care
BTEC Level 2 Diploma Health And Social Care
WalsallDiploma of Higher Education - Hair And Beauty
Level 1 Diploma Hair And Beauty
WalsallDiploma of Higher Education - Women's Hairdressing
Level 2 Women's Hairdressing
WalsallSkills
- School hygiene standards
- Environmentally friendly products use
- Confidentiality maintenance
- Health and safety awareness
- Chemical handling
- School holiday deep cleaning
- COSHH
- Furniture dusting
- Child safeguarding
- Toilet cleaning and unblocking
- Money handling
- Till and cash handling
- Stocking shelves
- Face-to-face selling
- Outstanding customer service
- Health and Safety regulations
Timeline
School cleaner
Bentley west primary school
02.2023 - Current
Sales assistant
Savers
04.2018 - 12.2021
GCSEs - Science
Alumwell business and enterprise college
Functional Skills - Maths
Walsall College
Functional Skills - English
Functional Skills
GCSEs - Business
ICT Skills For Business
Spreadsheet design and use - ICT
ICT
GCSEs - ICT
OCR Level 2 National Award
NVQ Level 2 - Health And Social Care
BTEC Level 2 Diploma Health And Social Care
Diploma of Higher Education - Hair And Beauty
Level 1 Diploma Hair And Beauty
Diploma of Higher Education - Women's Hairdressing
Level 2 Women's Hairdressing
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