Rebecca Gomes

• Led strategic replacement of low rated, high volume legacy accounts from previous brand with higher yield corporate business.
• Delivered increase of 1,890 room nights, generating £171,000 in corporate rooms revenue versus 2024
• Rapidly progressed to full ownership of proactive sales across all business segments within one year of joining reflecting strong commercial leadership and performance.
• Supported Key account management teams in negotiations of new and existing corporate contracts, securing significant room rate increases following ongoing repositioning of the property from 3 to 4 star.
• Presented year end sales performance, strategic insights and forward looking activity to the brand vice president of Sales for the Ascott Limited

• Led corporate and group sales strategy across all segments overseeing both proactive account development and reactive demand.
• Played key role in brand transition from Mercure to Mount Royal supporting onboarding of new management company
• Assumed responsibility of the event planning function during transition period ensuring continuity of service during restructuring
• Led setup and management of new property management system for groups and events
• Took new brand to market following a £10m refurbishment supporting re positioning and revenue growth alongside building the brand identity
• Delivered 2,500 room nights for 2025 generating £350,000 in confirmed revenue
• Represented the hotel at two M&I Forums in 2025 generating 28 incentive and corporate group leads as well as strengthening industry relationships.

• Full training and onboarding for recently recruited team.
• Reignite client relationships with the properties Top M&E bookers.
• Successfully secured and won back 2 x Airline Training Programmes back to property for Meetings and Events. Total Revenue of £75k with dates secured for 2024.
• Arranged and Coordinated a hotel Meeting and Event showcase to Drive demand in M&E
• Rolled out Instant Book Via Venue Directory to drive higher demand and volume into Small to Medium Meeting requests.
• Key Project: Driving accommodation demand of 30 new additional rooms due to be on sale by Jan 2024.

• Multi Property GCE Support for 3 properties - Enquiry Handling, Creating Proposals and Event Management until day of arrival.
• Cross Property Trainer
• 6 Month Fixed contract
• February 2023 transitioned to on property support as GCE Manager for The DoubleTree Edinburgh Airport.

· Rebuilt and recruited a new G, C & E team Post COVID.

· Established department standards on training and new team member onboarding.

· Set new department standards to support productivity levels in a smaller team receiving 85% of demand level volumes in 2019.

. Exceeded Q4 2021 Target by 5%

· Exceeded Q1 2022 Target by 12% // Q2 2022 Target by 25%

· Re introduced events to the hotel under COVID 19 guidelines.

· Responsible for team recognition

· Coordinated Regional Sales and conversion focus week activities

· Facilitated the development plans of team members to reach their goals

· Introduced Home Office into the department

· Embraced flexible working options due to the team being majority new parents including myself.

• Advanced to a leadership role managing a team of 10 reporting into the Director of Groups and Events
• Integrated into a new and foreign work culture
• Developed commercial knowledge for a "Big Box" property managing 2,000 square metres of event space
• Integrated, coordinated and trained the team into new event space management system. (Delphi fdc)
• Built a comprehensive understanding of a new market in a new city.
• Key commercial report analysis
• Attended Daily and weekly commercial meetings representing GC&E
• Key influencer in making commercial decisions for group and event enquiries
• Established Group Tour Series contracts and pricing.
• Key Projects: Developed new selling strategy for guestroom to function space ratios via a new Demand Calendar / Drove new business Conversions to exceed the baseline standard 21% / Developed new event proposal template Packages /Manage 3rd Party Websites Profiles