Rebecca Davies
Elburton, Plymouth
Summary
Professional and approachable, with a strong track record in customer-facing roles and running a successful small business. I thrive on building relationships, solving problems, and creating positive experiences for clients. Experienced in growing and managing a business, with a hands-on, people-focused approach.
Overview
11
11
years of professional experience
Work history
Business Owner
Turtle Tots Plymouth
10.2019 - 09.2025
- Acquired Turtle Tots Plymouth in 2019, doubling company size despite challenges and the pandemic.
- Managed a team of nine staff, delivering exceptional services to over 450 customers weekly.
- Hosted local marketing events to establish relationships with prospective clients.
- Built customer loyalty by addressing customer concerns and enhancing retention.
- Reviewed and reconciled accounts to ensure financial accuracy.
Group Exercise Instructor
Self Employed
08.2016 - 02.2022
- Strengthened client retention through positive relationships and execution of engaging, well-structured fitness classes.
Swimming Teacher and Administrator
Turtle Tots Plymouth
08.2016 - 10.2019
- Designed engaging swimming programmes.
- Attended marketing events to enhance brand visibility.
- Supervised and mentored new team members.
- Conducted risk assessments of venues, documenting incidents to mitigate future risks.
Accounts Administrator
Securi-Guard Fire and Security (Now Scutum)
09.2014 - 08.2016
- Reviewed and reconciled accounts to ensure accuracy in financial records.
- Processed payments to external partners promptly to maintain positive relationships.
- Maintained updated customer files, including changes in names and addresses.
Education
Extended Diploma - Graphic Design & Illustration
Plymouth College of Art
09.2010 - 07/2012
GCSE -
Plymstock Secondary School
09.2005 - 07/2010
BEng - Civil Engineering (with Foundation Year)
University of Plymouth
09.2012 - 07/2014
Affiliations
- I enjoy staying active and spending time outdoors. I enjoy running and often take part in, or volunteer at, Parkrun events.
Timeline
Business Owner
Turtle Tots Plymouth
10.2019 - 09.2025
Group Exercise Instructor
Self Employed
08.2016 - 02.2022
Swimming Teacher and Administrator
Turtle Tots Plymouth
08.2016 - 10.2019
Accounts Administrator
Securi-Guard Fire and Security (Now Scutum)
09.2014 - 08.2016
BEng - Civil Engineering (with Foundation Year)
University of Plymouth
09.2012 - 07/2014
Extended Diploma - Graphic Design & Illustration
Plymouth College of Art
09.2010 - 07/2012
GCSE -
Plymstock Secondary School
09.2005 - 07/2010
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